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    Refund a week after 30 days warranty???

    Discussion in 'Dell' started by tropics, Mar 12, 2009.

  1. tropics

    tropics Notebook Consultant

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    I really need to know if i can get them to give me a break from being just a week after the 30 days warranty, should i tell them about the B.B.B.?
    Would that matter, cuz i have many heat issues with my sxps16?
    I don't think that's fair to get a new one and take the chance of getting their refurb parts :mad:

    Thanks in advance :)
     
    tropics, Mar 12, 2009
    #1
  2. Kevin

    Kevin Egregious

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    What kind of heat issues are you having? Have you run HWMonitor?

    I think you're out of luck on the refund. Why'd you wait a week to decide to go for the refund?
     
    Kevin, Mar 12, 2009
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  3. tropics

    tropics Notebook Consultant

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    Laptop hot, fan always running, power adapter hot enough to burn ur hand, n popping sound from power adapter while surfing the web, n it just started to happen at that time :(
     
    tropics, Mar 12, 2009
    #3
  4. wearetheborg

    wearetheborg Notebook Virtuoso

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    As you clearly have observed, new laptops may suck big time; there is nothing wrong with getting "refurb" parts (the parts may be new for all you know); and there is nothing magical about "new" parts.

    I got the LCD of my precision M90 replaced 2 days after I got it; its been now 3 years and I've been very happy with the LCD :)
     
    wearetheborg, Mar 12, 2009
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  5. tropics

    tropics Notebook Consultant

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    I just want my money back...
     
    tropics, Mar 12, 2009
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  6. wearetheborg

    wearetheborg Notebook Virtuoso

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    Well..dell is not obliged to give you a refund; but you may try asking politely for a refund ASAP.
     
    wearetheborg, Mar 12, 2009
    #6