Replace keyboard with a backlit one?

I got a Dell Studio 1737 through the Dell Outlet, and after a little while the Num Lock light stopped working. The button still turns it on and off, and I've been debating calling and having to deal with them to get a replacement. Another option I've been thinking about is replacing it outright with the backlit keyboard.

My question is this. What will doing this outside of Dell do to the warranty? The Caps Lock light does still come on, so I'm thinking it's an issue with the light, and if I have to replace it, I might as well go with the better one.

 

Try contact Dell Support first. In my experience, they have been quite helpful.

 

Has it been over 21 days since date of invoice? Start off by contacting them and explain what's going on and simply ask to see if they would be willing to replace with a backlit one..to make you happy with the issue you are having right now. Either way, you have to have your keyboard replaced!

Cin...

 

You can replace the keyboard yourself and it will not affect your warranty status at all. I replaced my old Studio 1535's standard keyboard with a backlit one as well.

It's way worth it; go for it!

 

Just got off the phone, and they directed me to the parts department for the backlit keyboard, but they are gonna send me the fix for the num lock issue, so I'm not complaining.

I'll have to see how much parts wants for it. Since I should be getting a new keyboard under warranty, maybe it'll be a Christmas present or birthday present lol.

 

Be polite, who knows they might offer you the backlit version at cost price. I had to have my display changed out because of some dead pixels, and I got the upgrade to 1600x900 on the Inspiron for about £25 GBP (i.e. cost price); it is normally 4 times that when bought new.

 

I should see if I can get them to do that; I want to get the 1080p display panel for my 1555. My girlfriend's 1555 with 1080p just arrived, and it is beautiful. I thought my 720p was a good display, but now I see what everyone's been talking about; this 1080p panel just blows mine away in every regard. Clarity, brightness, viewing angles...wow. I feel so poor now.

 

Got off the phone with them after getting disconnected with the online chat due to a "system upgrade". They had sent me the wrong part after I called Sunday. They sent me the upper plastic piece with the volume controls, because I guess they thought that's where the num lock and caps lock indicator lights were (they even had me "test" the scroll lock button...). So I called them to get the actual keyboard replaced.

They were slow online with the chat too. I was averaging a 2 minute wait after I would say something before I got a response. That could be a network issue, and may have been what they were upgrading, but let's hope they get it fixed.

If all goes well, I should have the keyboard by Thursday. They wanted me to ship it to a depot at first, but I told them I could do it, so they're going to call me to help walk me though the install, but it should be pretty straight forward.

 

can someone help me remove the keyboard. I dont want to start pulling off parts and break the laptop.

Just a couple quick instructions or pics would be great

 

i had 1080pixels xps1645. i didn't like it at all as the font, icon everything is very small. and in vista its tremendously small. when i did brows internet with ie in vista i did struggle. right notification panel, i can't see the time when i m lying on bad and laptop is just 2 feet away.

 

i had 1080pixels xps1645. i didn't like it at all as the font, icon everything is very small. and in vista its tremendously small. when i did brows internet with ie in vista i did struggle. right notification panel, i can't see the time when i m lying on bad and laptop is just 2 feet away. i hate having 1080p in laptop. in 42" tv monitor should b perfect.