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    Replacement Vista CD with SP1?

    Discussion in 'Dell' started by dpilot83, Mar 12, 2008.

  1. dpilot83

    dpilot83 Notebook Consultant

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    When Vista SP1 was first released to manufactures I called dell and asked for a Vista DVD that already had SP1 on it so that whenever I had to reinstall I wouldn't have to go through a lengthy download to upgrade to SP1. They said that they could not provide any other DVD than what came with the system. Is this true? Will it ever change? Thanks.
     
    dpilot83, Mar 12, 2008
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  2. talin

    talin Notebook Prophet

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    That's stupid. You'd think that by supplying the latest version, they would want to possibly lower support costs by having the latest service pack (and integrated on a disk) available to anyone that requests it.
     
    talin, Mar 12, 2008
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  3. dpilot83

    dpilot83 Notebook Consultant

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    That's what I thought. I was hoping that maybe they just hadn't gotten a lot of the disks yet so they weren't letting them go yet. I also thought that maybe Microsoft didn't want them handing SP1 out until it had been released to everyone. Maybe?
     
    dpilot83, Mar 12, 2008
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  4. talin

    talin Notebook Prophet

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    I'm chatting with Dell now. They say they wont be releasing them to previous customers, it can only be obtained through Microsoft. :rolleyes:
    Oh, and the rep was claiming only the RC was released, but of course we know better. :rolleyes: It was released to manufacturers last month.
    Of course I corrected him/her, but it still stands, you have to be a new customer to recieve it.
     
    talin, Mar 12, 2008
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  5. dpilot83

    dpilot83 Notebook Consultant

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    I don't get it. Oh well.
     
    dpilot83, Mar 12, 2008
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  6. LordBug

    LordBug Notebook Guru

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    LordBug, Mar 12, 2008
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