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    Replacement or refund?

    Discussion in 'Dell' started by bondro, Apr 26, 2011.

  1. bondro

    bondro Newbie

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    Hi guys,
    I recieved my new XPS L702x before 6 days.Everythings works great but there is a big problem. 3D version of this laptop has disabled all sandy bridge features like optimus or quick sync or widi.I want change XPS 17 with 3D screen for XPS 17 without 3D.It could be possible?Or could be possible refund here in Slovakia? Problem is that I bought my notebook through dell partner,no directly from dell.Now I must contact some person from dell partner company or directly dell stuff in my country? They refund me the difference of the money, because non 3D screen is cheaper like 3D screen or don´t refund me the diference?
    What do you recommend me? Exchange or refund?It is possible each of both possibilities?
     
    bondro, Apr 26, 2011
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  2. Rodster

    Rodster Merica

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    You have no choice but to deal with your Dell Partner. Explain the situation to them and see what they can do for you. It's always easier to return an item within the return window when you buy directly from Dell.
     
    Rodster, Apr 26, 2011
    #2