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    Return Dell notebook

    Discussion in 'Dell' started by Juvade, May 13, 2009.

  1. Juvade

    Juvade Notebook Enthusiast

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    I have already requested a return and the courier company is coming on friday to collect my laptop. I am wondering if the laptop is lost in transit from my home to dell, what can I do? Am I able to get the refund anyway? Does anyone has an experience about this? Thanks.
     
    Juvade, May 13, 2009
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  2. LPTP-LVR

    LPTP-LVR Notebook Deity

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    Just make sure you get a receipt from the courier. I sent mine back with UPS after i got my replacement and a month later Dell called to ask if i could please return them the old system. I mailed them the receipt i got (luckily i still had it) and never heard from em again. So....get the receipt and hold on to it!
     
    LPTP-LVR, May 13, 2009
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  3. Juvade

    Juvade Notebook Enthusiast

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    Well, I do not know which courier company is coming to collect my boxes and I am waiting an answer from dell customer service. I will ask for the receipt when the company come to collect my boxes. Thanks LPTP-LVR!
     
    Juvade, May 14, 2009
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