Return Procedure of unwanted Dell Accessories?

Hi All ,
I was bought a Studio 17 by my Dad [which i love apart from a couple of fault -going to be fixed though ] but he also bought me the Targus Laptop Courier bag for £20.00. I dont want or need this though, but he didn't realise that of course, an now i want to send it back for a refund without having to pay delivery & restocking? if that's applicable. I did email my contact in dell who put the order through, before the 2 parcels were sent out but she didn't get back to me [still hasn't ] but I am understanding that I can send back the bag no questions and have a full refund as long as it's before 7 days? that is in 2 days time.

anyone have experience in returning Dell accessory items such as this?
Mcuh appreciated

Best
K

 

hmm, I'm not sure...Have you looked up their return policy for your country?

In any case, if you cannot return w/out getting a restocking fee, there's always the NBR Marketplace here and eBay.

 

Hey there,

Here is the Dell UK Return policy link (direct from the Dell UK Site):

http://support.euro.dell.com/suppor...dsn/en/return_order?c=uk&cs=ukdhs1&l=en&s=dhs

Look's like 7 days...I will let you review the rest..


Cin