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    Return dell laptop?

    Discussion in 'Dell' started by alund, Jun 23, 2007.

  1. alund

    alund Notebook Enthusiast

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    I am thinking of trying to return my dell inspiron I bought earlier this year solely because I am very unhappy with it. Has anyone had any luck doing this before with or without paying the restocking fee?
     
    alund, Jun 23, 2007
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  2. SVrider

    SVrider Notebook Geek

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    Uhh you only get 21 days and its yours dude...
     
    SVrider, Jun 23, 2007
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  3. chuck232

    chuck232 Notebook Deity NBR Reviewer

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    No you won't be able to. You may get some concessions like a coupon for future purchases, if you make your case and they agree.
     
    chuck232, Jun 23, 2007
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  4. swarmer

    swarmer beep beep

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    Your best bet may be to sell it (e.g. here in the buy/sell/trade forum or on ebay) and buy something else.
    Out of curiosity, which model is it and what don't you like about it?
     
    swarmer, Jun 23, 2007
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  5. net_xport

    net_xport Notebook Geek

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    In the past, dell used to do a restocking fee for returns after 21 days. I don't think they do that anymore. Also, why are you unhappy about it? Is it ugly? Bulky? Sold at Wal-Mart? If you ask me, i don't think you could return it. You mentioned you got an inspiron, good luck talking to the Indian people, hope they understand.
     
    net_xport, Jun 23, 2007
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  6. alund

    alund Notebook Enthusiast

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    its an inspiron 9400/e1705. I am very unhappy with the screen (its extremely poor viewing angle and brightness), some of the plastic parts that move quite a bit, and the very, very loud disc drive
     
    alund, Jun 23, 2007
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  7. cobalic

    cobalic Notebook Evangelist

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    You can fix the optical drive noise - there was another post in this forum about that, and how you can lower the speed (read: noise) of the optical drive without sacrificing the ability to watch movies comfortably.
     
    cobalic, Jun 23, 2007
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  8. YoJr

    YoJr Notebook Consultant

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    Take it from me.... It you can't just return something months after cause you don't like it... You get a 21 day return time... after that you are kinda stuck with it... Sorry to be so blunt.
     
    YoJr, Jun 23, 2007
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  9. ckthepilot

    ckthepilot Notebook Deity

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    I returned my e1405 and that was after 21 days. What I did was I signed onto the Dell chat and asked if I could return it in hope to exchange my inspiron for an xps. The Dell CS rep said acknowledged my request and filed in a request form for me. I returned it the next day and I got the notebook cost credited back to my credit card following the week after. And I have still yet to order the xps m1210 becuase I've been waiting for m1330. So yes, it is possible! And, I didn't even need to pay any resotcking fees. I got back what I paid originally. Try the online chat buddy.
     
    ckthepilot, Jun 23, 2007
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  10. alund

    alund Notebook Enthusiast

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    about how long after you bought it did you return it?
     
    alund, Jun 24, 2007
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