Score. Dell expediated my order!

It was going to be shipped17th before so yeah. Imagine my fury when I saw that the next day it was the 10th.

It's in the build stage though which is good...so who knows what's up

 

Yeah, i have heard many things about how dell orders always get delayed, im not suprised

 

well I just got an email about my new delay. yippeeeeee

 

expediated will not get you your laptop any faster

 

So basically your new laptop arrival date is now: Infinity - 1.

 

if it's true then good for you, but MANY people have had their orders expedited, only to find out that was just CS's way of shutting them up LOL

 

My order has been "Expedited" for a couple of weeks now, means nothing.

 

me too. but I changed mine today and got it re-expidited. I'm not holding my breath.

 

I havent got an e-mail on a delay yet. Prob gonna chat with CS soon

 

Well it's been shipped now

I guess that's good

I've been hearing the delays on the 1400 from a few people on the boards.

 

Lol that's true. I asked about my order the other day and the CS asked me did i want my order expedited I said no lol.

 

I been expedited twice and I still had a delay

 

*shrugs*

I think it's mostly the whole boxing/testing phase is done rather quickly than the whole production

 

Why do people still waste there time trying to get upgraded when it does nothing for you?

 

i think most of us got expedited. i'm not even sure if it do anything

 

The regular reps can't do anything, but some higher level people are able to flag your system for priority.

 

i reorder at july 24th due to cancellation , then the rep told me my order will expediated, which it got shipped on aug 6th. Arriving maybe Tmr or Monday


so i guess 3 week after they re-order?

personally expediated help a bit, but still rather slow, very slow. In reality i waited over 1 month after they place my order to expediated haha

 

Well the word "expidited" can mean just about anything since there's no way for us to judge how much that helps if any.

I just got off the chat line with nice rep who told me that the delay on my order is due to the midnight blue finish and the processor. He told me they were back ordered 10-14 days.
He then offered to transfer me to the change option queue if I would like to change my order. I thanked him but said no since I'm happy with the order I placed but I asked him if he could at least upgrade my shipping for me and he upgraded me to next day shipping on the spot.
Overall I think the whole thing took about 20 minutes.