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    Scratch & Dent from Dell Outlet

    Discussion in 'Dell' started by chipper3152, Oct 11, 2007.

  1. chipper3152

    chipper3152 Notebook Consultant

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    usually, how are the scratch and dent marked notebooks from the dell outlet? I am thinking of ordering the following inspiron 1420

    Price: $699.00

    Code:
    Operating System
    Genuine Windows Vista Home Premium
    
    Memory
    2 GB DDR2 SDRAM 677MHz (2 DIMMs)
    
    Hard Disk Drive
    160 GB SATA Hard Drive (5400RPM)
    
    Video
    128MB NVIDIA GeForce 8400M GS
    
    Scratch & Dent
    Scratch & Dent
    
    Base
    Inspiron 1420 Notebook: Intel Core 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
    
    Media Bay
    8X DVD +/- RW w/dbl layer write capability
    
    Software Upgrade
    Microsoft Works 8.5
    
    NoteBook Screen
    14.1 inch WXGA TrueLife Notebook Screen
    
    Hardware Upgrade
    6 Cell Primary Battery
    Integrated 2.0 Mega Pixel Web Camera
    90W AC Adapter
    
    System Color
    Jet Black
    
    Network Interface Card
    3945 802.11a/g Wireless Mini Card
     
  2. J-Bytes

    J-Bytes I am CanadiEEEn NBR Reviewer

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    Scratches and dents...? Why would they come with defects like that?
     
  3. chipper3152

    chipper3152 Notebook Consultant

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    its from the outlet and I want to know if anyone has ordered a good one that was marked scratch and dent
     
  4. gitar1

    gitar1 Notebook Guru

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    I have a Scratch & Dent from Dell.

    It's a Dell Vostro 1500, great working condition.

    The only Scratch & Dent I see on the notebook is a little bit of scratch near the bottom of the Express card slot (just a smudge, express card slot works).
     
  5. chipper3152

    chipper3152 Notebook Consultant

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    can I see the specs of your vostro and the price you got it for
     
  6. lordnikon

    lordnikon Notebook Evangelist

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    Not sure if you're being sarcastic or not. Obviously, thats why it is in Dell's outlet! Because of scratches and dents it is sold cheaper.
     
  7. nizzy1115

    nizzy1115 Notebook Prophet

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    from what i know, people cant even find any scratches on their laptops when they are bought like this. it wont come all banged up.
     
  8. chipper3152

    chipper3152 Notebook Consultant

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    you can still return a scratch and dent one to the outlet without a restocking fee right?
     
  9. Ghola

    Ghola Notebook Evangelist

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    I like dells scratch and sniff laptops. :twitcy:
     
  10. gitar1

    gitar1 Notebook Guru

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    Specs:

    CPU: 1.6 MHz Core 2 Duo T5470 (socket P, planning to upgrade to T7500 or T7700 down the road)
    GPU: 256MB 8600M GT DDR2 (RivaTuner says DDR3 :rolleyes: )
    RAM: comes with 1GB (aftermarket install 2GB)
    DVD-Writer
    No Bluetooth, No Turbo Cache (as far as I know)
    Intel Wireless 1390
    HDD: 120GB 5400RPM
    6 cell battery
    90W adapter
    MS Vista Basic (recently install XP Pro on it)

    Yeah, there were no sightly dent or anything on it.

    Got it for less than $700 after taxes & shipping.
     
  11. lordnikon

    lordnikon Notebook Evangelist

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    :err: :confused2: :eek2: :SLEEP:
     
  12. chipper3152

    chipper3152 Notebook Consultant

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    thats a great deal
     
  13. gitar1

    gitar1 Notebook Guru

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    Was ordering a Thinkpad T61p with a price tag of $1300.

    Glad I cancel the Thinkpad to save around $600 (even though the specs on the Thinkpad were awesome, especially the Quadro FX 570M GPU).

    Regular warranty still applies on the Refurbished Dells.

    Mine comes with a 1 yr warranty.

    Keep an eye out and a good deal will come your way.
     
  14. lordnikon

    lordnikon Notebook Evangelist

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    Wow where did you get that amazing deal for the T61p.
     
  15. gitar1

    gitar1 Notebook Guru

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    Lenovo had a 25% off deal like a week ago on Thinkpads. I also had the Visa card deal with the extra 5% off, comes down to 30% off.

    That's with a C2D 2.2MHZ T7500, 1GB RAM, DL DVD-RW, WSXGA+, 80GB HDD, 9 cell battery

    Hehe, yeah...Looking at the specs and what can be done with aftermarket RAM, I am still not sure if I made the correct choice going with the Vostro 1500 :eek:
    The Quadro FX 570M (8600M GT DDR3)....damn...
     
  16. bradam2001

    bradam2001 Notebook Enthusiast

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    I bought my Inspiron 1520 on 9/12/07 from the scratch and dent.
    It had all the upgrades, priced it out new and it would have been $ 1500.
    I paid $ 1120.
    Can't find anything wrong with it, works great and never gave me any trouble.
     
  17. Dell C.A.

    Dell C.A. Company Representative

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    Hello,

    This is Richard from Dell's Online Community Outreach group. I wanted to add thing about our outlet store. You have the option to select conditional options such as Certified Refurbish, Previously Ordered New, Scratch & Dent, and Off-Lease. You are also able to select system hardware specs. So, not every system in the Outlet has scratches or dents. It is completely optional, but they are at a better deal.

    With these different selections you process a search that will locate a system that is right for you and meets your budget.

    Regards,

    Richard B
    Dell Online Community Outreach
     
  18. Walter_S

    Walter_S Notebook Geek

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    Hi Richard,

    What is the web link to the scratch and dent site?

    Thanks,
    Walter
     
  19. Dell C.A.

    Dell C.A. Company Representative

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    Hello,

    I regret to say that I am unable to provide you a direct link to the Dell Outlet store as I am only here to help people. Dell Online Community Outreach does not promote or sell Dell products; we help people with our products.

    Finally, we are guest on this forum, and out of respect we do our best not to direct people away from this site. However, you can easily find our outlet store with the use of a standard Web search portal.

    Thank you for you interest in Dell.

    Best regards,

    Richard B
    Dell Online Community Outreach
     
  20. Inkjammer

    Inkjammer Notebook Deity

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    http://www.dell.com/outlet

    The cost savings on the Dell Outlet aren't always good compared with purchasing new. It's a mixed bag, but there's a little something for everybody there. One of the big problems with the Outlet is you're kind of confined to configurations of those who ordered before you. So if somebody ordered a Laptop with A, B, C... you can't reconfigure with with A, C, D and E.

    Also, be sure and note that the prices vary. Some of the laptops come with pre-configured software, so if somebody previously ordered Microsoft Office, that price is reflected in the refurb/scratcher, so take that into mind when scanning the prices. You can have three laptops with the exact same specs, but different prices. The reason: software.

    I just wish my employee discount worked for the Outlet. Heh heh.
     
  21. nizzy1115

    nizzy1115 Notebook Prophet

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    I am blown away by the level of your professionalism! I truly love Dell, and reading this makes me love Dell even more. You have a customer for life :)
     
  22. Peter Komar

    Peter Komar Notebook Enthusiast

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    I agree with the above, Richard is a pro.
     
  23. faulkton

    faulkton Notebook Enthusiast

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    I ordered a scratch/dent m1210 and it was nearly perfect. To me it was certainly worth buying it over a brand new m1330.

    There was a tiny dot of paint on the number 7 and if you look really close a few specs of paint on the battery, but no scratches or dents.

    [​IMG]

    [​IMG]

    core 2 t7200
    80gig hdd
    1 gig ram (i put 2 gigs in as soon as i got it)
    go 7400
    9 cell
    vista premium
    a/b/g wireless
    dvd/rw

    $959
     
  24. kamote

    kamote Notebook Geek

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    nice one Richard from Dell...

    great find faulkton!
     
  25. chipper3152

    chipper3152 Notebook Consultant

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    ok i ordered my inspiron 1521 on 10/13 from the outlet, I got my invoice today and it says that I got a: "Module,Liquid Crystal Display 15.4WXGA,True Life,Lg Philips LGP,C/S" screen, thats the best screen right (LG)?

    Also one other thing, it says that my system has a Network Draft Wireless N-1505 card, do you guys have any idea as to what the "draft" means? Thanks
     
  26. chipper3152

    chipper3152 Notebook Consultant

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    bump..................
     
  27. Ebs757

    Ebs757 Notebook Consultant

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    Wow, this really makes me want to go for the outlet on my next Dell purchase! What is the range of severity on dents? Like Faulkton's M1210, do you just get lucky or can damage be much worse? And if so, is it impossible to find out?
     
  28. nizzy1115

    nizzy1115 Notebook Prophet

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    i wont answer that screen question as im irritated by the number of people asking on this forum.

    the draft in "draft N" means its not officially finished as a standard yet. sorta like a beta stage of a software program. the final N version may have additional speeds/features/extras that your draft n card might not. i would not worry about it though, you have a wireless N card.

    also, for future reference, if you have a separate question or topic to ask, start a new thread. you will get it answered better than throwing it on the third page of someone else's topic.
     
  29. chipper3152

    chipper3152 Notebook Consultant

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    its my own topic btw nizzy
     
  30. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    It is pretty much impossible to find out beforehand. I thoroughly researched people's experience with Dell Outlet before my own purchase (although I did go with "Previously Ordered New") and found that not one person had been disappointed. They all had nearly the same thing to say about the "Scratch and Dent" ones: most were perfect and no damage could be found or they had a tiny scratch/imperfection that could easily go unnoticed. Just remember, they offer the same return policy as a new laptop, IMO the odds of getting a perfect laptop at a great price are highly in your favor.
     
  31. zzvelik

    zzvelik Notebook Enthusiast

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    I recently got a 1720 from the outlet. The "scratch" was just a small nick on the left bottom corner. No big deal as you don't notice it unless you specifally look for it.
     
  32. wingw

    wingw Newbie

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    Ordered a Inspiron 640m for $517.65 + shipping & tax (total $587.96). Hopefully the scratches/dents aren't noticeable. :)

    Inspiron 640m/E1405 Notebook: Intel Core Duo processor T2250 (2MB Cache/1.73GHz/533MHz FSB)
    9 Cell Primary Battery
    1 GB DDR2 SDRAM 533MHz (1 DIMMs) (Got 2GBs ready to put on)
    160 GB SATA Hard Drive (5400RPM)
    Intel Integrated Graphics Media Accelerator 950
    Genuine Windows Vista Home Premium
    14.1 inch WXGA+ Notebook Screen
    8X DVD +/- RW w/dbl layer write capability
     
  33. icedout297

    icedout297 Notebook Consultant

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    I hope you guys are doing your research before hand. Dell's outlet sometimes isn't a good route to go. With coupons, you can SOMETIMES get a brand new laptop cheaper or equal to the used one at Dell's outlet. It all just depends.
     
  34. chipper3152

    chipper3152 Notebook Consultant

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    look in my sig...I don't think you can get a better deal than that!