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    Screw DELL, screw DHL..

    Discussion in 'Dell' started by Kailoth, Sep 10, 2007.

  1. Kailoth

    Kailoth Guest

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    So..

    Ordered a 1500 on 9/3. ESD today, EDD tomorrow. Thats fine. I had my order changed from Ground to NBD shipping on Dell side. What seems to have occurred is that the change didn't CIF over to DHL, so on DHL's end, I have Ground Shipping, so I have to wait until Friday to receive the unit. Seriously, how much more incompetent can both of these companies be? Why not partner up with REAL carriers such as UPS or FedEx?

    I am so pissed. So is the business.

    -K
     
    Kailoth, Sep 10, 2007
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  2. Thibault

    Thibault Banned

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    Relax, take it easy.
     
    Thibault, Sep 10, 2007
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  3. Waveblade

    Waveblade Notebook Deity

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    If you didn't pay for it...well you're not gonna get it.
     
    Waveblade, Sep 10, 2007
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  4. Busy_lad

    Busy_lad Notebook Consultant

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    don't worry.... be happy?
     
    Busy_lad, Sep 10, 2007
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  5. Mimino

    Mimino Notebook Communist

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    yeah, like in mika's song! haha u should def. not procreate such posts tho, there are plenty around this place.
     
    Mimino, Sep 10, 2007
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  6. Mimino

    Mimino Notebook Communist

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    oh some bob marley in the house as well... lol
     
    Mimino, Sep 10, 2007
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  7. Thibault

    Thibault Banned

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    Yeah the Mika sounds has been stuck in my head since Friday.
     
    Thibault, Sep 10, 2007
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  8. perrylyzr541

    perrylyzr541 Notebook Consultant

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    Hey they upgraded me to NBD for free and it does actually show up on DHL's as next day on mine. Unfortunatley, the address that Dell has and the address DHL has are different. So be happy they at least got your addy transfered to DHL correctly.
     
    perrylyzr541, Sep 10, 2007
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  9. Mimino

    Mimino Notebook Communist

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    dhl messed up my address as well, they didn't have the apt #, so i had to go pick it up... and what do u think, dell tag HAD the apt number on it...go figure
     
    Mimino, Sep 10, 2007
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  10. biohzrd

    biohzrd Notebook Enthusiast

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    I had the "free" upgrade to NBD shipping from 3-5 day ground as well. It shipped 3-5day DHL, so I called dell and got a $50 coupon for the mixup. Used that to buy a sleeve and some other items. Call em and tell em that you were expecting it and it disrupted your business...they WILL compensate you.
     
    biohzrd, Sep 10, 2007
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  11. interosseous

    interosseous Notebook Consultant

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    Ordered 9/3 - September 3rd ESD today, EDD tomorrow - 10th/11th respectively. New EDD, Friday 14.

    11 days...of all the delivery woes on the dell forum, 11 days sounds pretty fast.
     
    interosseous, Sep 10, 2007
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  12. oresteez

    oresteez Notebook Consultant

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    They upgraded me to next business day shipping...shipped it out...everything was going well..it was on the truck...and...no one shows up....

    i call dhl...they said the driver had an emergency and had to return to the station and stop all deliveries...gee..i've heard that one before..lol...

    anyways, luck was on my side. the dhl site was on my way home from work...so.... :)
     
    oresteez, Sep 10, 2007
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  13. Sirius_GTO

    Sirius_GTO Notebook Deity

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    LOL @ calling Fedex a better carrier. :rolleyes:

    They've delivered my packages to people in Orlando and Massachusetts before, and I live in Iowa. And you better believe this has happened more than once. And when they do happen to get their butt into gear and ship into my city, they ship it to the wrong address.
     
    Sirius_GTO, Sep 10, 2007
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