The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sending back a System Exchange question

    Discussion in 'Dell' started by cosrocket, Feb 14, 2008.

  1. cosrocket

    cosrocket Notebook Evangelist

    Reputations:
    2
    Messages:
    379
    Likes Received:
    0
    Trophy Points:
    30
    Dell did a system exchange for my XPS M1330. I have already packed it up in the original in the box it came in. I see that on Dell's instructions on returning an item when it's a system exchange I should pack it in the replacement box. Does anyone know if anything would anything happen if I send it back in the box it came in?
     
    cosrocket, Feb 14, 2008
    #1
  2. ProfessorShred

    ProfessorShred Notebook Evangelist

    Reputations:
    187
    Messages:
    336
    Likes Received:
    0
    Trophy Points:
    30
    You can return it in either box,all they care about is getting the laptop/accessories back. :cool:
     
    ProfessorShred, Feb 14, 2008
    #2
  3. Morbidrequiem

    Morbidrequiem Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Yeah, either box should be fine, as long as you have the return waybill on the box that the computer is packaged in they won't care. If you don't have the waybill that came with the replacement machine you need to call tech support and have them send you one.
     
    Morbidrequiem, Feb 14, 2008
    #3
  4. ACHlLLES

    ACHlLLES Notebook Virtuoso

    Reputations:
    303
    Messages:
    2,199
    Likes Received:
    0
    Trophy Points:
    55
    Guy who picks it up should sign also.

    I usually scan it, and email it back to Dell (guy who issued the replacement).
     
    ACHlLLES, Feb 14, 2008
    #4