Silver coming off my E1705... :|

And it's only like 4-5 months old.

Someone suggested I use goo gone because it was the grease from my hands. But that just made it much worse lmfao.

Here it was yesterday http://img.photobucket.com/albums/v147/Fredrick_NP/Silvgone1.jpg

And here it is 3 min ago lmfao http://img.photobucket.com/albums/v147/Fredrick_NP/silvgone2.jpg

What can I do about this? Anyone have any idea?...

Also do they make silver colored hand rest stikkers that are big enough to cover that whole area? I mean this just looks terrible.

 

the pictures aren't working for me....

 

They do now.

Does this really effect your ability to help me though? The silver is coming off... and that's that.

 

Your links are bad.

You might call Dell since you got 1 year warrantee or break out the masking tape for that new custom paint job

 

Ehh... it's just going to come off again after another 4 months. Plus I dont want to b without my notebook for a week just to get some silver back :|

Hmm... how hard is to paint? I mean is it east to take it apart and put it back together?

 

yeah, that's a bummer.

my dell is about 1.5 years old and it still looks new.

in all honesty, you should consider changing your typing form, but that doesn't help you now.

i think you only have a few choices:

1. get dell to send you a replacement case/bezel
2. buy a replacement case/bezel
3. customize (stickers, paint, etc.)

 

How much is a replacement case? And how hard is it to change?

 

It would be nice if dell offered snap on protectors for the palm rest. I read some Apple users were having problems with the Ti book corrosion.

I tried some plastic screen protectors i cut out for both sides of the palm rest, kinda cheezey.

Let us know what you decide.

 

Check out your owners PDF. Shows you how to change out fans which you have to remove the palm rest.

 

I have no idea where that is >__>

 

My bad, it's in the 9400 service manual that you can download from dell.

Your cost should be free? I's not that hard if your handy with a phillips driver.

 

Hmm. Can you talk to someone at dell, and order things via internet? Or do you have to use the phone?

Becuase I have a phone phobia. And so does everyone in my family... so they wont be helping lol

 

Sure if your not in a major hurry Log onto tech support and use the e-mail option. I found average response about 4-5 hours or so.

Good Luck!

 

The paint on my E1505 is doing the same thing. I tried to wipe it with my shirt and now my shirt has a silver spot on it LOL. But, I'm not too worried about the paint as long as it runs good. Like my truck.

 

The paint coming off is due to your typing style - it is normal wear and tear, and I'm not sure if Dell is going to replace it.

Indeed.

 

What, do you work for dell? lmfao. This is what they just wrote me...

That's really annoying. I didn't even ask if they would replace it... I asked if there was a way to order a new one. Oh well. Someone on NBF said they would sell me one T_T.

 

Oh... also, does anyone know if there is a way to order new hinges? My screen is wobbling all around and doesn't hold itself up as good as it use to.

Someone suggested tightening the screws... but they are already tight. The flaw is in the hige itself. Not how the hinge is connected.

 

You can order spare parts. Good news, you can even order a new silver area (no idea how much it will cost though). Bad News: you'll have to call them.

Dell's spare parts sells all parts for our laptops. You might also check out ebay or online vendors to see if any parts are floating around. I doubt the silver casing will be offered on the internet since that really isn't a request.

Dell Spare Parts Phone Number: 800-372-3355

 

If you don't plan to correct your typing style, then you may consider putting a sticker of sorts over the palmrest area. It will keep it protected.

 

Is it bad to rest your hands?

I can't help but do it unless the laptop is low and in front of me... like it is right now (like in pic two)

 

typing is like playing the piano. the only thing that should be touching the computer are your fingertips. if you continue to rest your palms on the "palmrests" it will happen again.

the solution is up to you in terms of if you want to protect it, maybe...

- a clear film of some kind (like a pda screen protector)?
- stickers?
- ?

 

This may be a useful link for you. Often they are not sure about the part or part number. http://warrantypartsdirect.dell.com/us/program/T1400000.asp

 

Think this will happen to XPS M1210 owners? My Dell silver mouse buttons are doing the same thing lol. And don't tell me to change my clicking style LOL

 

Sorry.

I wonder if Michael Dell would feel it's "normal wear and tear" if the paint came off his brand new car, after four or five months!

i don't know ANY other computer where the owner would feel pleased that they got a good FIVE MONTHS of wear out of their new computer, before the paint started to come off!

Pretty amazing.....

 

From the first time I saw a E1505(same paint as a E1705) then I knew it would wear off really easy. Personally I wouldn't waste my time with 'screen protectors' or 'stickers' I'd just go ahead and paint it, but I have all of the professional equipment for automotive painting(HVLP, cataylists, paints, clear coats, primers) If you do decide to paint it(so far it doesn't seem like you really want to) then take it apart to do it, don't try and mask the screen and key board off and such.

 

*Bump* So, this doesn't happen with the XPS M1210?

 

if you went and rubbed the same piece of paint on your car for hours a day for five months, the same thing would happen.

 

Yes, this can happen on an M1210. It is very user dependant, if you have sweaty palms and have high acidity in your skin/sweat it can happen to any painted surface.

In my years as a field tech I have seen this on just about all brands of notebook PC's, Keyboards and mice.

 

aww, this is a bit of an annoyance to me. mine's about a month old, but im a definite palmrester (my hands are huge, it's hard for me not to). so now i gotta watch as my paint fades? also, does anyone who does rest their palms notice some residue on occasion left over? it's weird, it's like a buildup of some kind that rubs off. just an afterthought.

 

This is a really unfortunate thing. It's happening on my acer as well. It's terrible when it happens on a good looking notebook (like the acer I have). My Dell 600m never had any paint peeling - I think the plastic on older dells did not have any paint.

 

tom bihn ultrasuede keyboard cover

I got this just to check it out, but ended up using it for my palmrest. it feel's great, all suede like and it fits over my palmrest perfectly for when i type, which is usually when i'm docked with a mouse. keeps my palmrest clean

 

Now you got my staring at my wrist rest and touchpad buttons with a flashlight shining on them. XD I'm a bad wrist rester. But I'm also a little color blind (Yeah, I know Silver is in the gray scale). I can't see any damage. Just a gunky touchpad.

 

Why are people being blamed for the way they type? I couldn't disagree more. It's not called palmrest without a reason. Dell should be blamed for their lousy paint job. Next thing we hear Dell blaming owners of their notebooks for running too demanding tasks so that the battery overheats.

 

it's not just dell, any silver paint, or any paint for that matter tends to wear from use, it's as simple as that.

 

if the paint is not molded into the plastic, it will rub off regardless of who "makes" the computer. (if you backread, you'll see other non-dell posts)

just cause it's called a palmrest doesn't mean that's the correct typing posture.

you have "bumpers" on your car, but you're not supposed to go around bumping into things all the time.

 

Notebook owners should have a reasonable expectation that the paint on the palmrest doesn't come off with normal use and for thousands of people, resting their wrists on the palmrest is normal use. Telling people their typing posture is incorrect is arrogant and wrong. IBM learned that the hard way when they came out with those rubbercoated ThinkPads in the mid-1990s. The rubber didn't hold up to regular use and IBM soon went back to simple black plastic without paint or other cover of any sort. This material will look the same after many years of use.

Now, I could say people who rest their hands on the notebook should buy ThinkPads but that would be as arrogant as telling them to change their typing posture. Instead, Dell and other manufacturers have to look at the quality of their products and make the necessary improvements.

 

it's really a problem with anything silver, or white. white macs and sonys get dirty, silver ones get the rubbing off problem.

 

Um, I assume you might have already thought of this but at home when at all possible, you can always hookup an external keyboard, which you don't have to worry about wearing down, and is easier to type on. I know you won't always be able to do this, but I think most e1705 owners use it as a desktop replacement, being that they leave it on the desk most of the time. It's what I do, I have a Natural Ergonomic Keyboard 4000 by microsoft http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=043
and I love it. It has a super comfy palm wrest made out of some suede leather type material, I highly recommend it.

 

That’s a really good idea and I just might buy a mini-keyboard to complement my M1710 which should arrive tomorrow. However, it is a sad commentary on the quality of these laptops that users must go to such lengths to preserve their aesthetic qualities. It begs the question why these manufacturers design such visually appealing laptops if it is so difficult to maintain their appearances for any appreciable length of time.

 

Well, I'm glad I could help you out! I totally agree with what you say, it's just one more purchase on top of the large sum we all pay for our laptops.

 

I agree.

It is completely natural to rest your wrists when you type. That is why they have those wrist rests that go infront of your desktop keyboard...And typing is different from playing the piano because some people do it for 8 or more hours a day (very few play piano for that long a day).

Anyways, my solution was to get some clear, adhesive bookcover material. It is basically a clear film/sticker that you cut out and stick on, then supposedly peel off later. Only the edge is visible when you stick it on, so it doesn't look too bad. If you cover your whole panel (edge to edge) you probably wont even notice it's covered.

The only problem was, after a month I decided to peel it off to see if it would hurt the paint. Good thing was that it didn't peel off the paint, but it did leave this residue. Well, I started to scrub off the residue, then noticed the paper towel I was using was becoming silver . Oh well, guess there is no real solution.

I'd say just pick up a replacement panel when you have the chance, and put it on when you sell the thing .

 

or my ultrasuede suggestion

 

no offense, wash your hands more often and use lotion. The oils are what is doing it as well as the abrasion of a rough palm. They have sticky "carpets" that you can adhere to the palmrest. That looks good and works good too. Other than that, you could buy a new palmrest from Dell. They are not too expensive.

 

That was a bit of an interesting news. I shouldn't use the base of my keyboard to "rest" my palms.

*Makes a mental note, just in case I get a Dell*

It isn't too hard changing the style, it's just that since it's not a habit, my palms go down by themselves. I would get "carpets" or something soft. It might help protect the LCD or something

 

just as a reminder, it's not just dells. it seems to be any silver painted laptop plastic.

 

I noticed the paint starting to wear off a bit on my E1705 so I threw a couple of PDA screen protectors on to cover where I normally rest my hands. They are clear and come off without any ill effects (residue or peeling). It's worked great so far, but I wish someone would make a protector like the Marware Protector or softpads.

I may end up ordering the softpads, but for now the PDA screen protectors are doing a fine job.

Skar