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    So i received my replacement, ... what now?

    Discussion in 'Dell' started by nILaRT, Oct 6, 2007.

  1. nILaRT

    nILaRT Notebook Guru

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    Thats it, i just got yesterday my replacement but couldn't locate any instruction on what to do with the old one and they haven't send me anything by email.... should i call them or what is the way to procceed?
     
    nILaRT, Oct 6, 2007
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  2. Thomas

    Thomas McLovin

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    I'd say wait until they called you or charged you for it. What laptop is it?
     
    Thomas, Oct 6, 2007
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  3. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    You should call/chat with CSR, or tech support.

    They will give you instructions on how to return it.

    They will also email you on the replacement you've recieved, but why wait?

    Make sure to keep customer copy of shipping label when DHL/UPS person picks em up - He/she should also sign on the slip.
     
    ACHlLLES, Oct 6, 2007
    #3
  4. nILaRT

    nILaRT Notebook Guru

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    kk, guess i'll call them on monday and ask em :D

    thx for info

    PS, it is a 1330 btw
     
    nILaRT, Oct 6, 2007
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  5. manu251125

    manu251125 Notebook Consultant

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    they will send you an electronic pre paid paper, in which you stick on the box the replacement came in, and send it with the delivery dude.
     
    manu251125, Oct 6, 2007
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