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    Status Hotline Question

    Discussion in 'Dell' started by Matthileo, Jun 7, 2008.

  1. Matthileo

    Matthileo Notebook Evangelist

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    When I call the Order Status hotline and enter my order number it tries to transfer me to customer service, instead of telling me my order info...what's going on?...does anyone know and has anyone experienced the same thing?
     
  2. drpeppir

    drpeppir Notebook Guru

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    Yea actually the same thing happens to me as well, I think it's because the tracking number hasn't posted to the order status page-- it will prob correct itself on monday.
     
  3. Matthileo

    Matthileo Notebook Evangelist

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    Hmmm... That sounds probable...