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    Studio 14z audio skipping... whats the deal?

    Discussion in 'Dell' started by Squire225, Jul 30, 2009.

  1. Squire225

    Squire225 Newbie

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    Hello all. This board has been very helpful in the past and I would appreciate any feedback offered for my problem.

    I just bought a Studio14z from bestbuy about a week ago. Everything is great, love the computer except....

    It seems that and volume above 40% or so, and audio will skip, stutter, crackle and just generally sound terreble.

    I have been around all of the boards and tried many fixes.... shutting of wireless, going back to the windows audio drivers, clean install of the OS.

    The problem isn't the speakers... as the skipping and popping happen on headphones as well. It will also crack/pop on startup abd justrandomly now.

    It's a brand new PC and I am at a loss as to what is wrong. Any suggestions?
     
    Squire225, Jul 30, 2009
    #1
  2. karan1003

    karan1003 Notebook Evangelist

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    This might be a hardware issue. You may need to return/replace it.
     
    karan1003, Jul 30, 2009
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  3. Mastershroom

    Mastershroom wat

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    That definitely didn't happen to the Best Buy display model 14z I played with the other day. Might wanna call Dell and get them to replace your speakers.
     
    Mastershroom, Jul 30, 2009
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  4. Squire225

    Squire225 Newbie

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    Thank you for such a quick response. I might just bring it back to bestbuy today... I'm still on the 14 day return period.
     
    Squire225, Jul 30, 2009
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  5. gauden44

    gauden44 Notebook Consultant

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    I believe this is a common problem with the previous Studio laptops as well as the Latitude line. Some type of hardware defect.
     
    gauden44, Jul 31, 2009
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  6. Mastershroom

    Mastershroom wat

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    I wouldn't say it's common. Neither of my two Studios, nor my friend's Inspiron, have audio skipping issues.
     
    Mastershroom, Aug 1, 2009
    #6