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    Studio 15 randomly crashes

    Discussion in 'Dell' started by B.A., Feb 6, 2010.

  1. B.A.

    B.A. Newbie

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    Hi there,

    I bought a Studio 15 about two weeks ago, and about 3 days after I got it it started crashing on me at random. Sometimes it would be after using it for a while, and other times it would be after just opening it up after it was sleeping. Something would freeze up normally, like my start menu, and then it would go black, then flash a blue screen with a message on it for like 2 seconds (I managed to get a picture of it below), and then finally go to the Windows 7 loading/start up screen then stop at the other picture I posted below. So I just shut it down, boot it back up, and it works fine. But it keeps happening at least once a day. Does anybody know why that is? I don't think its a heating/cooling problem because the laptop isn't necessarily hot when it crashes (I've felt it).
    Anybody?
     

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    B.A., Feb 6, 2010
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