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    Studio 15, touchpad problem

    Discussion in 'Dell' started by isabido, Oct 14, 2008.

  1. thewobbly

    thewobbly Newbie

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    Thanks KingRaptor thats very nice of you.
     
    thewobbly, Dec 30, 2010
    #101
  2. posskat

    posskat Notebook Enthusiast

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    my mom, 80, recently purchased a studio 17, and the erratic touch pad is driving her insane!! it just takes off and spins out of control for no apparent reason. is there a rather simple way of explaining a possible fix for this? she has spoken to dell, to no avail. it is very frustrating.
    thanks
     
    posskat, Jan 29, 2011
    #102
  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Have you installed the specific touchpad driver (Alps or Synaptics)?
     
    Tsunade_Hime, Jan 29, 2011
    #103
  4. posskat

    posskat Notebook Enthusiast

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    i don't think she has. how can i explain to her how to do this? i'm pretty green. thanks
     
    posskat, Jan 29, 2011
    #104
  5. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Best way is to go to support.dell.com and punch in your service tag. Most of the time Dell will have the specific touchpad driver ready for download. It should fix the issue, but there is also the off chance your touchpad is genuinely defective. It's also possible for the touchpad driver to make it worse (generally not the case).
     
    Tsunade_Hime, Jan 29, 2011
    #105
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