Studio 1537 + Bluetooth 370 + Windows 7 RTM = Grrr!

So, almost 3 months ago I purchased a Dell Bluetooth 370 card from Dell as well as a Dell Bluetooth travel mouse. At the time I was running Windows 7 RC, and all was fine.

Then, I found via Craigslist a Dell bluetooth keyboard for CHEAP locally and purchased it. About the same time, I installed Windows 7 RTM. That's about when the annoyances started to happen.

Every 2nd or 3rd time I sleep/wake up the machine, either the keyboard or the mouse will take *forever* to "reconnect"... By forever, I actually mean about a minute (or more, sometimes). It's started to get frustrating. More often, its the mouse over the keyboard, but sometimes it is the keyboard and not the mouse.

I've made sure both devices have good fresh batteries... and both devices are really close to the laptop (no more than 12" away AT MOST, when my keyboard drawer is pulled all the way out... but more often than not only about 6" away).

Driver is from 5/20/2009, driver version 6.2.0.9000. 7RTM says the driver is up to date.

Any thoughts would be greatly appreciated. Thanks in advance!

--Eric

 

Dell posted (on 15 October) a Windows 7 driver for the Bluetooth 370 for the Latitude series. This link may work. if not, look through the E6400 Windows 7 drivers.

There is also a Windows 7 driver for the Logitech BT travel mouse in the Dell latitude downloads.

Give them a try.

John

 

The E6400 BT drivers you linked me to wouldn't even install until I completely removed the old software+drivers from my system. Even after I did that, however, no noticeable change in behavior.

I found even newer drivers, directly from Broadcom (who makes the chip on the 370 card) -- and also, no noticeable change in behavior.

The mouse drivers you linked me to are Logitech travel mouse drivers, not Dell's travel mouse unfortunately. But I don't think its a mouse driver issue as sometimes its the keyboard that will not wake up immediately, and the mouse wakes up fine. So makes me think its a BT issue.

I just un-checked the option in Device Manager for the 370 so that Windows will no longer have the ability to turn the device off to save power... I'll see if that makes any noticeable change in behavior or not, over the next day and report back.

Thx...
--Eric

 

Well, no further change in behavior. Still doing what it's been doing.

One thing I have noticed is... sometimes the keyboard/mouse will work immediately upon the laptop waking up (at the login screen) only to STOP working for a short period of time once the desktop loads.

It's odd behavior, for certain... and definitely quite frustrating

Ahwell... Guess I live with it for now and watch for updated drivers in the future and just hope that helps.

Thx...