The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Studio 1537 DVD-drive doesn't work

    Discussion in 'Dell' started by LeAlex, Jul 24, 2009.

  1. LeAlex

    LeAlex Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Hi,

    I'm trying to install a CD-Rom game (Dawn of war fyi) on my Studio 1537 but when I insert the CD in the computer nothing happens. When I go to "My Computer" the drive reads "BD-ROM" (What does that mean), and if I click it nothing happens. Anyone had any similar problems and any tips on what to do?

    Thanks
     
    LeAlex, Jul 24, 2009
    #1
  2. Fragilexx

    Fragilexx Get'cha head in the game

    Reputations:
    513
    Messages:
    2,369
    Likes Received:
    0
    Trophy Points:
    55
    I have had similar problems with my Inspiron 1545. Do you have another CD to try? How about a DVD, can you try one of those.

    Also, try taking the disc out and checking it dor dirt and scratches.
     
    Fragilexx, Jul 24, 2009
    #2
  3. LeAlex

    LeAlex Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Yeah I've tried with a couple of different CDs aswell as a couple DVD-movies. The drive loads fine and I can hear the CD spinning but nothing happens :(
     
    LeAlex, Jul 24, 2009
    #3
  4. Fragilexx

    Fragilexx Get'cha head in the game

    Reputations:
    513
    Messages:
    2,369
    Likes Received:
    0
    Trophy Points:
    55
    Then have a chat with Dell tech support if you are still covered by the warranty.

    If not, you could try cleaning the optical drive following something like this guide here: guide

    Unfortunately optical drives on notebooks can give up the ghost quite early.

    I take it yours is a blu-ray drive (eg BD-ROM)? If it is not, then it's possible that you might need to re-install the drivers.
     
    Fragilexx, Jul 24, 2009
    #4
  5. LeAlex

    LeAlex Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    No thats what so weird, I never ordered a Bluray drive and in the order form it states:

    Optical Drive : 8X DVD+/-RW Drive including software

    --------
    Written after the above, so I went to the device manager to see what the optical drives were named there, and, strange enough, my optical drive had been deactivated. I clicked activate and now it works again.

    Thanks for pushing me in the right direction Fragile :)
     
    LeAlex, Jul 24, 2009
    #5
  6. Fragilexx

    Fragilexx Get'cha head in the game

    Reputations:
    513
    Messages:
    2,369
    Likes Received:
    0
    Trophy Points:
    55
    no probs. Bizarre that windows thought it was a BD though; when it took me ages to get windows to realise that my drive actually was a blu-ray :)
     
    Fragilexx, Jul 24, 2009
    #6