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    Studio 17 Fingerprint Reader Issue

    Discussion in 'Dell' started by hhb, Nov 19, 2008.

  1. hhb

    hhb Newbie

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    Hi, I was just wondering if anyone else here has had this problem... I've looked around various forums and online resources but can't seem to find it...

    I just received a new Studio 17 about a week ago, and within the past day or two the fingerprint reader keeps activating at random intervals, as if it's trying to read, then popping up the notification that it could read. My fingers are nowhere near the reader when this happens. It's not constant either, just every once in a while it will happen, then it happens a few times immediatley after that, then nothing for a while. Drives me nuts.

    Incidentally, the reader works very well for logging on and so on, I'd like to have it there (didn't think it would be as useful as it's turning out to be), but if it keeps acting up I'm going to turn it off. I would hate to have to send the PC back to Dell, all my stuff is now on it - or would they send me a reader replacement (if that's the problem)?

    The rest of the PC is great, I upgraded from a bottom of the line Inspiron 1501, it's like night and day. Also, I read somewhere here that the graphics on the palm rest are the older models, the newer ones don't have any graphics? Mine does, it's a week old... Anyhow, any responses about the FP reader would be appreciated... Thanks!
     
  2. atbnet

    atbnet Notebook Prophet

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    Have you reinstalled the fingerprint reader software?