The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Studio 1737 Sleep Issues

    Discussion in 'Dell' started by dcmilly, Aug 1, 2011.

  1. dcmilly

    dcmilly Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    OK Dell experts. I have a Studio 1737 that goes to sleep randomly. So far I've replaced the inverter board and backlight bulb. I've flashed the BIOS to the latest A09. The backlight bulb will turn off even booted to just BIOS so I believe the issue is hardware related. If you close the lid and open it the screen will come on. I can take a small magnet and move it across just below the touch pad and the screen will come back on. The screen will not come back on if you touch the pad or any key on the keyboard. The research I've done via Google is pointing toward the reed switch. So, is it a bad reed switch or do I have another problem. The only thing I haven't replaced is the video data cable going the the LCD screen. Any suggestions will be greatly appreciated...Thks
     
    dcmilly, Aug 1, 2011
    #1
  2. micman

    micman Notebook Evangelist

    Reputations:
    242
    Messages:
    662
    Likes Received:
    119
    Trophy Points:
    56
    Alter the sleep settings in your power options so that Windows no longer automatically puts the computer to sleep for any reason at all ( ‪Windows 7 - Turn off the sleep mode‬‏ - YouTube)

    Also, make sure your lid closing options are set to "do nothing." Does the problem still happen with these settings? If so, you obviously have a hardware issue. You have to rule out any potential problems with the software before you can be certain about the reed switch or video cables.

    Can the laptop be fixed under warranty?
     
    micman, Aug 2, 2011
    #2