The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Studio 1747 Screen Resolution Problem

    Discussion in 'Dell' started by ltgandy, Jun 21, 2010.

  1. ltgandy

    ltgandy Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Just purchased (from Dell Outlet) a Studio 1747 with the 1080p screen and the ATI Mobility Radeon HD 4650 video card, but the highest available resolution is in Catalyst Control Center is 1600 x 900 @ 60Hz. I've updated the ATI driver and talked to Dell tech support, neither of which has helped. Does anyone have any advice for achieving the correct resolution?
     
    ltgandy, Jun 21, 2010
    #1
  2. Iceman82

    Iceman82 Notebook Consultant

    Reputations:
    0
    Messages:
    169
    Likes Received:
    1
    Trophy Points:
    31
    sounds like you've got the wrong screen. I'd be asking for a replacement (demanding!)
     
    Iceman82, Jun 21, 2010
    #2
  3. ltgandy

    ltgandy Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Dell blames the video card, but agreed to send me a replacement laptop with my exact specs. When I checked the Dell website earlier the new laptop they sent me (should be here Thurs) is a totally different spec, and according the invoice does NOT have the 1080p B+RG screen.

    I was really hoping it was just some sort of driver error with the original laptop, but it's beginning to sound like I'll be returning two 1747 laptops.
     
    ltgandy, Jun 21, 2010
    #3