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    Studio 1749 hardlocks when playing games

    Discussion in 'Dell' started by daoerx, Apr 17, 2010.

  1. daoerx

    daoerx Newbie

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    Ok so i was happy with the new Studio for a while, untill i tried running some games on it. Basically, Running WoW or Mass Effect 2 or Dragon Age Origins will be fine for 30 minutes or even 2 hours. Then the game just hard-locks the computer and i have to do a manual hard-reboot. This is quite sad. Should i just call DELL tech support or anyone maybe knows what's the issue?

    The heat is NOT an issue, as i monitor the heat at all times and it stays normal, well below dangerous levels. Ram-tested - no problems. All drivers are latest. I Really can't think of anything else :(
     
    daoerx, Apr 17, 2010
    #1
  2. ronnieb

    ronnieb Representing the Canucks

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    Sure does sound like a heating issue to me right when it freezes. try raising the back by placing a book underneath it and then try gaming.
     
    ronnieb, Apr 17, 2010
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  3. daoerx

    daoerx Newbie

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    Well, i did think so at first, but i downloaded PC Wizard and tried watching the cpu and gpu temps at all times. cpu never went above 73 in both cores and the gpu never went above 65. I Guess that's pretty normalish?

    BUT i then looked at DIMM temps and they're troubling.

    In all 4 DIMM slots it sais that temp is around 190. but what is DIMM and can the temp actually be that high? Maybe the PC Wizard is just not showing them properly?
     
    daoerx, Apr 18, 2010
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  4. tony487

    tony487 Notebook Consultant

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    Dual-Inline Memory Module... they are the slots in which your memory is seated. So, these are at 190?? Seems very high.
     
    tony487, Apr 19, 2010
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  5. daoerx

    daoerx Newbie

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    Okay, so apparently PC Wizard is more for non-laptops, so the temperatures are actually fine.

    I brought it to a tech service and they tested RAM, gpu and cpu over night. Ran DVD, 3d mark and ramtest for more than 4 hours each and it all seems fine with the hardware. They even ran Resident Evil 5 emulation for 5 hours. Will have to look at software issues with WoW and mass effect 2 then i guess, cause these are the two games that always crash.
     
    daoerx, Apr 20, 2010
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