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    System replacement mishap

    Discussion in 'Dell' started by jwim123, Sep 26, 2009.

  1. jwim123

    jwim123 Newbie

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    Dell recently decided to replace my Inspiron 9400/E1705 with a Studio 1737, due to repeated problems with the graphics card. I received the replacement laptop and, a week later, sent back the Inspiron. Trouble is I accidentally left in an old hard drive that doesn't correspond to the system I sent back, by accident. The Inspiron came with a 160GB and I accidentally sent them my old 60GB.

    Has anyone else returned a slightly different/lesser part with their old computer, by accident of course? Do you suppose Dell will confront me about this minor oversight!? I would appreciate your experience and/or opinions.

    Jimmy Wim
     
    jwim123, Sep 26, 2009
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  2. Cin'

    Cin' Anathema

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    Hey!

    Can you please clarify...you sent them back your *old 60GB*, or is this a typo, and you meant to say *old 160GB*? :)

    And, also it It depends on how thorough of a check Dell decides to do on the return of the lappy? You can either call them, and advise of what happened..or do the *wait and see* approach.

    I don't think they will be looking at your return with a *magnifying glass* per se!

    Cin...
     
    Cin', Sep 26, 2009
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  3. cooljerk_dv

    cooljerk_dv Notebook Geek

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    it will be fine; they wont even notice
     
    cooljerk_dv, Sep 27, 2009
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  4. jwim123

    jwim123 Newbie

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    Thanks for the replies. It's not like I'm sending back an empty laptop casing, so it shouldn't be a problem ;) Cheers.
     
    jwim123, Sep 27, 2009
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  5. NBenthusiast

    NBenthusiast Notebook Enthusiast

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    How closely does Dell check incoming laptops that are being sent back to them as part of an exchange?
     
    NBenthusiast, Oct 4, 2009
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  6. jfdube

    jfdube Notebook Evangelist

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    Since dell refurbs the systems which are sent back to them, I'd say they must be checking them pretty closely.
     
    jfdube, Oct 5, 2009
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