Just got the call....sigh....Guess I wont get my computer untill I come back home for thanksgiving break.
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cancel that **** or ask for a 100 buck credit
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Dell knew that back to school will bring alot of orders, they are just too dumb to prepare for it
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My friend told me to call when Im sincerly mad...like after a bad day at work or something. Dont just call because you want FREE stuff. Bad KARMA I guess....
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Dang, that doesn't bode well for me. I guess I will have to go the Toshiba route afterall.
Maybe they just got the blue lids this weekend...
http://forum.notebookreview.com/showthread.php?t=155449 -
thats what u get for ordering a red cover
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Yeah, I got delayed to 8/28 then I re-ordered and got 8/30. I'm leaving for college on 8/25. I hope it ships early, but if not I'm only less than 2 hours away from home. I'll stick it out.
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Go with another laptop!
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We're also in the "shipping date 8/28; leaving for college 8/25 club". I've spoken to Dell at least 8 times, including a "Dell Customer Advocate" in response to an email I sent ([email protected] ahead, flood the inbox!), each one said "Oh, we'll expedite this and send YOU an email" but to date, no emails. Each one offers me "fee upgrade to overnight shipping" but that was already offered in the first phone call. I can't stand it that these CSRs have no empowerment to do anything except upgrade to free shipping.
Oh yeah, that Customer Advocate? I asked for his name, phone number and extension. The extension number he gave me was bogus!
DELL INSPIRON 1520
Spring Green
C2D 2.0 GHZ
2 Gig DDR2 667Mhz Ram
Nvidia 128GB
Anti-glare Screen
160GB HDD
9-Cell battery
Intel Wireless 3945
Ordered 7/14/07
Original Ship date 8/3/07
*NEW* Est. Ship 8-28
Mine hasn't even been updated to "configure" or "build" yet! I'm ready to give up. -
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Ok...this is weird. I swear the nice indian woman told me August 28th. But she sent me an email that says August 20th.
Hmmm.... -
I'm hear to join the club....I got screwed over with the 8/28 date too....and you know what sucks? People with same specs who ordered a few days before me are getting their laptops right now....and in a few days I go off to college, meaning that whether I get my laptop before I go to college is all up in the air...and it's total luck....yikes...
Who's buying drinks? (soda, not alcohol).. -
That's not as bad as someone with the exact same specs, except I have one additional hard drive, who ordered a week and a half after me getting their computer already and they live in the same region...Dell is messing up big time...
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Well, i was suppose to leave the 15th to go check out my school again...thinking I could leave early and kinda cozy in....But now thats delayed...
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I have and ESD of 8/28/07. Can I join the club? At least we're all not alone.
I do have to say that Dell is messing with me. They always want to "expedite" my order, but when I ask them what "expedite" means they don't answer. Dang it.... LOL.... Now I need to go out and buy a dictionary. This is really costing me!
Seriously, I never anticipated this long of a dealywhen ordering. I ordered on 7/17 figuring I'd have it in plenty of time for an upcoming trip on 8/21. Oh well ..... -
Hey! Can I join the club? I got beer, if that's what you meant by drinks.
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Last night I chatted online with a Dell CSR. He finally admitted it was the holdup is with LED screen we ordered--anybody else order the anti-glare LED? He said and I also read somewhere that it's an "industry-wide problem." I'm willing to wait for the anti-glare LED because my daughter has vision problems and needs that type of screen.
I also came down hard on the fact they're still promoting their "back to school" deals but aren't mentioning the fact that they can't deliver. He couldn't argue with that!
Supposedly a supervisor is going to call me today. I'm not holding my breath!
A round of Coronas on me!
DELL INSPIRON 1520
Spring Green
C2D 2.0 GHZ
2 Gig DDR2 667Mhz Ram
Nvidia 128GB
Anti-glare Screen
160GB HDD
9-Cell battery
Intel Wireless 3945
Ordered 7/14/07
Original Ship date 8/3/07
*NEW* Est. Ship 8-28 -
Happy to join the club. I ordered my Inspiron 1520 on July freaking 4th!
Spring Green
T5250
Glossy Screen w/web cam
--The Dan -
I'm in the same boat - I really wish this club was more exclusive.
I'd consider trying to re-order with a new color or something, but when I spec'd a similar system on the Dell website, it was $200 more. Also, the estimated ship date for the new order was 09/19 - at least we're not at the end of the line....
Order Date: 07/16/2007
Original Est. Ship Date: 08/14/2007
New Est. Ship Date: 08/28/2007
Ordered: 1520 - Spring Green
Intel Core 2 Duo 2.0 GHz
2.0 GB RAM
High Res Display (1440x990)
Intel Graphics Media Accelerator
160GB SATA Hard Drive
CD/DVD burner
Bluetooth, Camera -
HA!Last edited by a moderator: May 8, 2015 -
tcfodor, you system is almost exactly the same as mine, except the bluetooth and camera. I ordered 2 days before you.
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bumppppppp
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Well, I guess I have just joined this club...
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bumpppppp again!
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I was in this club until today when Dell decided to kick me out and put me in the 8/29 th club. I guess I would be senior most member of the 8/29 club
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ordered 7/16
ESD 7/30
ESD1 8/06
ESD2 8/28
ESD3 8/29
The piece is a blue Inspiron 1520. -
I am officially apart of this club as of today. *crosses fingers* Hope Dell has a change of heart and ships it before the 20th.
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I think I'll be joining this club soon. My ESD is tomorrow. Still in build stage. So make room brothers!
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If you aren't in boxing 3-4 days ahead of your ship date, would that mean you could be delayed?
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Pretty much
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Im ready for this waiting to be over....I start class monday....thats my shipping date now...8/20. So I was in the 8/28....I might just rejoin!
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i think i m joining this soon
when do they send you the delay email
cause tomorrow is my esd but its still in build -
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Did an online chat this morning. Asked the fellow if should cancel, could I get refunded for the 1521 specific notebook accessories I ordered when making the order for the notebook. He said absolutely not since it has been more than 21 days since I was shipped those items. I was rather surprised by this response.
I called later and the operator supposedly directed my call to the "EPP Customer Care Team." The much nicer person there said I would be completely justified in getting a refund for those accessories as they would be getting returned as a result of the delayed notebook. This seems a more appropriate response.
Does the subcontractor in India get penalized, billed or something else bad if they give me the kind of response my phone call yielded? Makes me wonder. -
I joined it today... I also ordered a vostro and I'll be waiting on which one gets here first.
I really want yellow... but having a black laptop is still better than no laptop. -
Don't worry about switching your color. Apparently those of us that went black are still getting delayed. If you want a yellow laptop then stick with it.
-Taylor -
Why is it mostly 8/28? What's important about that date?
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No worries. I just joined the club today as expected. I have a 1720 spring green inspiron..
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I meant with the Vostro... I'm ordering two laptops right now, seeing which one will win out. If it ties, I'm going for the Inspiron, of course, but I have a LAN party on Sept 1st and I want to have a few days of usage with my laptop.
If neither makes it on time for the LAN, the Vostro is probably going bye-bye. -
yep, i'm in the club too. Ordered July 21st, ESD1 of 8/16, now it's 8/28. jeez.
just in case ur wondering:
Dell Inspiron 1520 Microsatin Blue
C2D T7300 2.0ghz
2GB RAM
8600M GT
160GB 5400RPM HDD
1400*900 Glossy Screen
Bluetooth
Webcam
Wireless N
what i love most of all is...... they say they don't charge u until it ships, well like not even a week after i ordered, they took the money out of my account......... before i had it all in there. i was going to be putting the other $850 in the very next day..... as a result i ended up w/ a $140 overdraft fee from them not telling me there were doing that before they put the money back...... but i still had the overdraft fee. soo....... no laptop, delayed order, overdraft fee from them charging me too early before they realized, oops, we haven't shipped it. -
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My 8/16 shipping date has been pushed back to the 28th...the day I leave for college. Wonderful.
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SUE lol. They're really not suppose to charge you until after it ships.
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I am a part of the 8/28 estimated shipping date too. I ordered on 7/29 and it has been bumped twice and the latest is 8/28 shipping, estimated arrival at the latest 9/4. I have always purchased from Dell and have never experienced this.
DELL INSPIRON 1521
Ruby Red
C2D 2.0 GHZ
2 Gig DDR2 677Mhz Ram
Nvidia 8600M GT 256MB
Matte Screen
160GB HDD
6-Cell + 9-Cell Batteries
Intel Wireless a/b/g
Now I receive an email telling me I must call them again if I don't want my order cancelled. This is so ridiculous and to know there are thousands of people waiting on a product. -
i just joined this club
perfect.
and today i just received an ad booklet from dell
inspiron 1720 with free webcam
perfect -
Sigh.. I'm still in the BUILD STAGE after almost a month. And they're suppose to ship this the following Monday. I doubt that.
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Crud - I've been bumped into the 8/28 club.
You would think that having had my order for a month now they would have been able to come by the parts.
Wait - I guess they have, but the parts have been distributed to others.
This is so dumb! -
"Your's is Here"
Yeah mine is definaltly there because its not infront of me.
Oh and once again...I chat to a CSR and he tells me that the ONLY DELAYED part is the RUBY RED LID. But then I asked about the Processor and graphics card...he then proceeds to tell me to call the order change configuration number....lol. How did he know the colored lids were holding it up? And yet, knows nothing else about the other parts? Silly Dell -
at least y'all make me laugh... that helps pass the time!
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Got the dreaded email today. ESD 8/28
*The 8/28 Est. Shipping Club*
Discussion in 'Dell' started by ThursdayLE, Aug 13, 2007.