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    Thumbs up for Dell's Customer Service!

    Discussion in 'Dell' started by Minger, Jul 21, 2007.

  1. Minger

    Minger Notebook Consultant

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    At least the Small Business division...basically I said that the DVD drive wasn't working and being detected, and they have basically put it out to get shipped to me...no questions asked.

    :)

    Almost tempting to ask if I could switch to a 14" model while I'm at it, as 1280x800 on 15.4" was just pointless...eh, oh well. =]
     
    Minger, Jul 21, 2007
    #1
  2. HCW

    HCW Notebook Deity

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    Dell has customer service ?
     
    HCW, Jul 21, 2007
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  3. coriolis

    coriolis Notebook Nobel Laureate

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    Customers who get free stuff = customers who are happy.

    Way to go bribing customers Dell! ;) :p
     
    coriolis, Jul 21, 2007
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  4. Minger

    Minger Notebook Consultant

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    Hey, I'm not gonna argue.

    If I'm lucky (or not) the computer will go kaput 3-4 years down the road...and wahddayaknow, I have a 4 year warranty because Visa raises it one year...=].

    I'd almost feel bad, but...that'd be cool.
     
    Minger, Jul 21, 2007
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  5. IceMole

    IceMole Notebook Consultant

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    Small business there is.
     
    IceMole, Jul 21, 2007
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