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    To all Dell Studio 1537 owners - Optical Drive

    Discussion in 'Dell' started by Gazza_DJ, Feb 12, 2009.

  1. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    Im in the process of updating all the drivers on my system, and of course the first place im checking is the Dell Support website. Now, according to the support website, the only optical driver is for the Hitachi GA10N, however my system is equipped with a TSSTcorp TS-T633A.

    Could any other Studio 1537 owners do me a favour and right click on your DVD drive in My Computer, and see what drive you have under the hardware tab?

    BluRay drive 1537's need not apply :)

    thanks.
     
    Gazza_DJ, Feb 12, 2009
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  2. hill79

    hill79 Notebook Guru

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    studio 17 here, but the same TSSTcorp TS-633A drive. Been trying to find an update for the driver/bios due to DVD burning issues but no luck as yet, using standard Microsoft drivers at the moment.
     
    hill79, Feb 12, 2009
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  3. JazzMX5

    JazzMX5 Notebook Enthusiast

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    TSSTcorp TS-633A here.
     
    JazzMX5, Feb 12, 2009
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  4. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    Dell support emailed back quite quickly:

    Dear sir, Thank you for contacting Dell E-mail Hardware Technical Support.
    I will be assisting you with your Dell Studio 1537 (Service tag: xxxxxxx). Thank you for giving me an opportunity to assist you.
    After going through your e-mail, I understand that you are facing issue while reinstalling drivers and the firmware.
    We appreciate your observations. I assure you that I will personally look into the matter and provide you the best possible resolution.
    Sir, the firmware, which you are trying to install is not for your system. As your Optical drive is of other Manufacturer. Your Optical drive doesn’t have any firmware to update.
    Sir, you also mentioned in your email that you are trying to download other drivers also.
    Please let me know if you have any issue as that I can assist you further. Please write back to me with the results so that I may assist you further. Regards, Dell tech.


    So, not overly helpful, but not completely useless either :rolleyes:
     
    Gazza_DJ, Feb 12, 2009
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  5. defektion

    defektion Notebook Guru

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    I can't use cdBurnerXp with mine :(
     
    defektion, Feb 12, 2009
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  6. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    It works fine, im really just curious as to why on the support site they list a Hitachi drive, when it seems like no 1537's have a Hitachi drive?
     
    Gazza_DJ, Feb 12, 2009
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  7. defektion

    defektion Notebook Guru

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    I actually have an optiarc AD 7640S with my studio.
     
    defektion, Feb 12, 2009
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  8. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    DO you have a BluRay drive?
     
    Gazza_DJ, Feb 12, 2009
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  9. defektion

    defektion Notebook Guru

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    nope.. just a DVD-+RW
     
    defektion, Feb 12, 2009
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  10. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    Interesting. I wonder if anyone actually has a GA10N? lol.
     
    Gazza_DJ, Feb 12, 2009
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  11. tubby

    tubby Notebook Consultant

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    The machines use various different optical and hard drives. If you notice on the Dell driver page they have some Seagate drivers for the hard drive as well. My machine had a Western Digital hard drive and so I didn't need to install the Seagate drivers after a clean install.

    The email you got was correct. You don't need to download any drivers for your drive since the most up to date ones are the Windows default drivers.
     
    tubby, Feb 12, 2009
    #11
  12. Mike554

    Mike554 Notebook Enthusiast

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    I have the Hitachi HL-DT-ST DVD+-RW GA10N drive
    as well as the Hitachi HDD.
     
    Mike554, Feb 13, 2009
    #12