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    Touchpad screwed up.....need advice!

    Discussion in 'Dell' started by thespeakerbox, Jan 4, 2009.

  1. thespeakerbox

    thespeakerbox Notebook Guru

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    We just got my gf's laptop from dell this week. I start it up and notice that something is wrong. The touchpad icon in the taskbar shows that the right click on the touchpad is pressed, all the time. Everytime i move the mouse over the desktop, the right click menu comes up.

    I reinstalled the ALPS touchpad drivers, but it didnt fix the problem. Any other suggestions.

    Should i just contact dell service? Is there a time saving method for doing so. I really hate their tech support.

    It's a Dell Studio 1537
     
    thespeakerbox, Jan 4, 2009
    #1
  2. ahl395

    ahl395 Ahlball

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    The touchpad is probably broken.

    So, facing Dell's tech support is probably your only option, so they can replace it.
     
    ahl395, Jan 4, 2009
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  3. atbnet

    atbnet Notebook Prophet

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    Sounds like it is broke and there is something physically pressing the sensor or it just sends the signal that the right key is pressed. If you have an external mouse you can disable the trackpad until the Dell tech is able to fix it.
     
    atbnet, Jan 4, 2009
    #3