UK M1330 Order Status Thread

Seeing as most people on here are from the US, and all the threads never mention countries, I thought I would start a new thread for us lot in the UK.

When you post, include an idea of the specs you have, your order date, your order status at the moment, and your estimated delivery date. oh, and if there have been any changes.

To start us off, mine is in my sig. and I'm currently in pre-production since the 10th.

 

RED XPS 1330
T7100
2GB RAM
X3100
120GB
LED screen
Wireless ABG
Vista Home Premium
£879.01

Ordered: 3rd July
Est. Delivery: 20th July
In pre-production as of 6th July

You have got a better deal than me so I hope I get priority. Dell will need to wake up soon since that delivery date is only 5 working days away.

John

 

Yea, maybe the order status thing is screwed up here too, otherwise its not looking good. any idea where they make the 1330s for the UK?

 

They are made in Ireland. I called Dell today and apparently my M1330 is in production.

 

Spec T7300, 2GB, 8400GS, 200GB(7200), LED screen, Crimson, NextGen WiFi

Ordered 3/7
Est delivery date 20/7

Dell Order Status still saying pre-production as of 6/7 but rang Dell yesterday and told that order is on schedule for "on or before" 20/7 - so hoping for Wed or Thu next week!

 

I have just heard from a friend (also in UK) who has just been notified by Dell that their EDD has been moved from 17th July to 8th August.

So maybe Dell wait until the EDD becomes impossibly close to meet before notifying people about rescheduling. We shall find out during the next week.

John

 

hmm well we will see, im hoping mine gets done before the 28th july since thats when im going on holiday, doesnt look that likely at the moment though!

 

BLACK XPS 1330
T7300
2GB RAM
8400GS
120GB
CCFL screen
Wireless-N
Bluetooth
Vista Home Premium
£875

Ordered: 2nd July
Est. Delivery: 19th July
Pre-Production: 6th July

My sales representative assures me it's in production and should be with me on or before the estimated delivery date.

 

Crimson Red Dell XPS M1330 White-LED Display
Intel Core2Duo T7300 (2.0GHz)
Windows Vista Home Premium
2 Year XPS Warranty
2GB DDR2 667MHz RAM
No Biometric Fingerprint
120GB 5400RPM Hard Drive
GeForce 8400M GS
Primary 6 Cell Battery
Dell 725 Printer + Cable
Carry Case
£999 inc

Order Date: 6th July 2007
Pre-Production as of: 7th July 2007
Estimated Delivery: 1st August 2007

Waiting game....

 

so it seems the EDDs jumped from 20th July to 1st August in a couple of days, lets hope they overanticipated demand and the dates get closer

 

That could be because they were running out of some components and there would be a delay getting more into stock. I wonder if the step in the EDD coincides with the announcement on the order site of the extended lead time of approximately two weeks.

John

 

yes could be, ah i hate waiting, wouldnt mind if i was going to be here on the EDD i have at the moment, dell rep said it would most likely come before the EDD, but what do they know, just trying to sell

 

anyone had any updates?

 

Unfortunately No. I hope mine comes before August!

 

argh, i emailed my rep yesterday and he assured me that mine was in production and i should get it well before the 2nd, but i don't believe anything any more.

 

My rep said I'd get it in the final week of July, but I'll ask the guy tomorrow again to confirm the stage it's at.

I ordered mine on the 6th July and it's on pre-production still as of 7th July and estimated shipping of 1st August. Well... atleast it's not the last week of August as many people elsewhere in the world have been receiving.

I've played the waiting game before on something else and it's frustrating that the launch of the M1330 seems to be a bit of a mess.

 

yea i know, i wouldnt be so bothered if i was going to be here on the EDD i have at the moment! rep said when i ordered that it would come early, and now all this mayhem has kicked off so im getting nervous. you ordered two days before me so i hope yours starts progressing soon! i wish they would get their act together and start knowing what is going on. btw when did you get your confirmation letter thing?

 

My impression is that the sales reps' concept of Production includes the Pre-Production stage whereas the Order Status site which we see separates the Pre-Production (scheduled for assembly when the parts are available) and the Production (=assembly) stage. Once the reps see the an order is "in production" they cannot change it without cancellation and going to the back of the queue.

Maybe I'm wrong.

John

 

My Config is:

Dell Inspiron XPS 1330
Intel Core™ 2 Duo T7500 Processor (2.2GHz,800MHz,4MB L2 cache)
Colour Choice Tuxedo Black & 0.3 mega pixel Camera for White-LED Display
LCD 13.3" UltraSharp™ WXGA (1280x800) White-LED Display (300 nits) with TrueLife™
Microsoft Operating System Genuine Windows Vista™ Home Premium
Memory 2048MB 667MHz Dual Channel DDR2 SDRAM [2x1024]
Keyboard Internal Lightweight Keyboard - UK/Irish (QWERTY)
Video Card nVidia® GeForce™ Go 8400M GS with 128MB GDDR3 dedicated graphics memory
Hard Drive 200GB (7200RPM) SATA Hard Drive
Optical Devices Fixed 8x DVD+/-RW Slim Slot Load Drive, including SW
Wireless Networking Intel® Next-Gen Wireless-N Mini-card - European
Standard Warranty Base Warranty - 1 Year XPS Premium Hardware Support (incl. Gaming and On-Site Support)
Enhanced Service Packs Base Warranty - 1 Year XPS Premium Hardware Support (incl. Gaming and On-Site Support)
Power Supply 65W AC Adapter
Bluetooth Dell™ TrueMobile 355 internal Bluetooth Module - European
Primary Battery Primary 6-cell Lithium-Ion Battery (56 WHr)
Biometric Identification Biometric Fingerprint Reader

And £1110.00 inc VAT and DEL

Order Date: 04/07/2007
Estimated Delivery Date (on or before this date): 23/07/2007
Pre-Production as of 06/07/2007

 

I received my confirmation quote a good few days ago now, can't remember when though. I've just sent another email to my rep so that I can have a more accurate update on my order. It's getting a bit desperate now, considering I've got no laptop to use and ideally it would be good if I could bring it into work!

Good job I don't need to ammend my order, otherwise I'd be at the bottom of the queue again!

 

grr just emailed my rep again and got an out of the office message that said he wont be back until the 2nd august! what the hell!

 

Hmm... looks like the guys run away.

... or realisticly on holiday...

 

aha, finally got a reply from someone who can talk sense to me. he says my order is in production but there is a lead time on my processor, the T7100, and he will give me a call tomorrow to update me on this. grr dell, maybe i can blag some freebies/discounts though!

 

Nice one. But when they say in production, it probably covers the pre-production stage as well as John stated earlier. LoL... don't want to burst your bubble but I should be receiving mine before you! hehe...

 

yea i know that but im just happy that im going to speak to someone who sounds like theyll actually know something. this time tomorrow i might have some sort of idea what is going on

 

I got the following:

RED XPS 1330
T7100
2GB RAM
8400M GS 128MB
CCFL screen
Vista Home Premium
6 cell battery
Intel Pro Wireless
Nylon carry case
No biometric finger print reader
Base warranty

£800

Order Date:05/07/2007
Estimated Delivery Date:31/07/2007
Pre-Production as of 06/07/2007

I recently emailed my Dell rep about the delay and got the following reply:

"The manufacturing of 1330s have
already started. The wait time is actually on the intel processor as we
were getting limilted supply. Also, we always test the systems before
delivering them to the customers. Since these are new machines, we do
some extra tests to make sure that they run at an optimum speed later
on. The estimated delivery date for this machine to reach your doorsteps
is 31st of July or BEFORE that."

So it looks like the delay might be on the processor

 

yea you have the T7100 as well, i wonder if that is the only processor with a delay, or they just have a shortage of processors in general

 

I'm hoping it is just on your T7100 and that my T7300 would come to me without delays (here's hoping). My deal is in my signature and I'm hoping mine will ship before the 1st August. It's great that they're doing extra testing to prove reliability. I mean Zepto decided to pull their T7700s off their smaller, more portable notebooks due to power consumption and heating issues.

 

GOOD NEWS! just spoke to a dell rep, who said that the delay on my order was due to a part not being available, however this part should be delivered on 19th/20th July and i shoulg get my 1330 delivered on 25th/26th latest.
So seems like Dell are shipping early, and everyone should be getting theirs soon. Keep pestering them and emailing them and phoning them and eventually you get someone who knows something.

UPDATE: the delayed part is the plastic cover, so im assuming the red one is back-ordered. maybe all of them are.

 

Thats good news for you, however, mine is supposed to be delivered next Monday and its still in Pre-Production.

Did they say which part was not available?

 

just updated, the plastic cover was not available. i dont know whether that means in general, or just the red one.

I expect if you ordered before me then you should get yours before me, unless you have another part that is delayed further

 

Mine is due to arrive Friday and in pre-production as well.. (altough I'm not from the UK I just wanted to point out you're not the only one close to its ETA and still in pre-production ;-) )

 

I emailed my rep and he ensured me that i will have my laptop next monday and mentioned nothing about parts not being recieved.

I also mentioned to him that my system is still in pre-production. he said don't worry about it. you will recieve it. Don't see how as it's not even built yet.

I think he's playing me along.......

 

Mines said the same thing. Monday..

I'll be going medieval on him if he's lying

Starting to consider cancelling and getting the 14" vostro

 

After a few canceled orders i logged into my mail from the hotel internet where I am right now to find out that my laptop is now in production. It is really good that everything has gone through ok i was worried that i maybe facing another canceled order again or something. I ordered it on the 7th of July and it is expected to arrive on or before the 2nd of August.

 

I ordered my M1330 on the 02/07/2007. It's been in pre-production since the 6th with no change to status. The EED is for this Friday 19th July. For some reason I have doubts it will arrive on that date. We shall see!

 

yeah my EDD is also 19/7/07 but i ordered on the 1st of july (i guess thats only only 3 more days to go then!)

 

I'm just looking forward to seeing anyone get theirs! It will give the rest of us a glimmer of hope lol

 

I'm another expecting delivery on Thursday 19th July, has anybody got an earlier estimated date?

BTW my Inspiron desktop order went from pre-production to a phone call from Walsh Western to arrange delivery in less than 24 hours so there is a glimmer of hope although getting the thing delivered has proved a little more tricky.

 

Is that an email from your sales rep or the status on the Order Status site? I thank the sales people say "in production" once your credit card has been checked and the computer is put into pre-production (ie the queue).

Has anyone in Europe with an M1330 order reached the production stage on the Order Status website?

John

 

Mine is also due on Monday 23rd...ordered on the 4th.

Still in pre-production on the status checker

 

The email was from a customer services care team rep and not from the sales rep who took my order. They tried calling me first but i missed their call so they emailed me.
I was told that they would keep me informed before when i called up the customer service care team about something before so maybe this is just them keeping me informed.
I checked the order status page at around 12-1pm UK time and it was still showing that my order was pre production but as been said the order status page is not always accurate.
I know that they have the funds on hold with my bank but as to whether or not i have been actually charged yet i don't know.

 

Sadly you'll still be in pre-production. Customer care are clueless. I was told this morning that my order has been "in Production" since July 6th LMAO! I made sure they double checked and yes 100% "In production" not "Pre-production" Dont belive a word they say im afraid. Until you get a tracking number with Walsh Weston its a guessing game.

 

djrm i called my dad today and he told me that he was called by somebody at Dell today who told him that my laptop will be ready to be shipped next week. Dell also called him on his mobile as they have more than one contact number down for me.
I am not entirely sure what is happening with my order but i guess that i will have to wait and see if there is any truth in the information that they have given us.

 

Dont get me wrong, next week could well be on the cards for you (well i hope so anyway) but I would be shocked if your order was really in production right now as that would more than likely mean delivery in the next few days.

All the people expecting them this week are still stuck in pre-production despite all the phone calls made by Dell this morning.

 

My estimated delivery date has just shot out from 19/07 to 20/08, has this happened to anybody else?

 

I have a friend who last Friday (13th) had his M1330 EDD moved from July 17th to August 8th.

I think that the order status system realises there is a problem two working days ahead of the EDD and then creates a new EDD date (at the end of the queue).

So I'm waiting for my notification of rescheduling tomorrow.

John

 

Mine went from 19/07 to 13/08. If they do ship at this date it'll have been a 1,5 months from order to delivery, which is a lot more than the "3 weeks" they are displaying on their (French) web site

 

Mine has moved from July 30th to July 27th! Bizzarely still in pre-production though!

 

This morning my EDD went from 19/7/07 to the 20/08/07. Not happy to say the least.