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    UK Returns to Dell - How long b4 Refund

    Discussion in 'Dell' started by ukclaret, Sep 11, 2007.

  1. ukclaret

    ukclaret Notebook Geek

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    Hi there

    Just a quick one. How long does it take for a card to be refunded after a return to Dell.

    I am going to re-order but I need to wait until my original cost has been refunded.

    The Vostro 1500 got picked up on Monday morning.

    Cheers
     
    ukclaret, Sep 11, 2007
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  2. kmwalkley

    kmwalkley Notebook Consultant

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    I am also waiting on a refund from Dell. They had told me that it could take up to 31 days after they receive the product back to refund my credit card account.
     
    kmwalkley, Sep 13, 2007
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  3. ukclaret

    ukclaret Notebook Geek

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    31 days!!!!

    Hope you don't wait that long!

    Mine was collected on Monday and the full refund credited this morning.

    Trying to re-order but they are not playing ball. Offering no discounts at all!!
     
    ukclaret, Sep 13, 2007
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  4. kmwalkley

    kmwalkley Notebook Consultant

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    I hope not too!!!

    I am glad to hear that you had no problems with your refund.

    According to DHL, Dell received the shipment back yesterday and I will be calling them in the morning to verify that. My bank told me to speak with Dell's Billing Dept., put them on three-way call with my bank and Dell should be able to give my bank to information to immediately release the funds back into my account.

    Hopefully that works! If it does, I am going to turn around and order a new Clevo/Sager NP5790/1. It may be about $300 more than the Inspiron 1720 that I originally ordered; however, I will have a far superior laptop and my video card will also be "user upgradeable."
     
    kmwalkley, Sep 13, 2007
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  5. gridtalker

    gridtalker Notebook Virtuoso

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    It takes 1 month
     
    gridtalker, Sep 13, 2007
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  6. ukclaret

    ukclaret Notebook Geek

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    As I stated above - It took 3 days from collection.........!
     
    ukclaret, Sep 13, 2007
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