So, I can't get my Inspiron 9300 to recognize my old 200G Western Digital Firewire/USB external HD. When I plug it in the 1394A jack, nothing happens whatsoever. When I plug it into the USB jack, windows at least finds a USB device, says it installed drivers, but then changes its mind after 10s or so and says "USB device not recognized".
Other relevant facts:
1) the drive works fine via either USB or 1394 on my desktop
2) I recently did a fresh install of Windows XP SP2 on my 9300 and updated to the most recent NSS/chipset/Quikset drivers from Dell's website
3) my USB camera and mouse have no problems on my 9300
Any help/ideas would be greatly appreciated.
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No suggestions?
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Check this out. Sounds pretty close to what you describe. Hope it helps.
http://www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html
or
http://support.microsoft.com/kb/871233
USB HD problem
Discussion in 'Dell' started by Pokerman, Nov 2, 2006.