The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Uh Oh... Should I be excited or worried?

    Discussion in 'Dell' started by springbok, Aug 27, 2007.

  1. springbok

    springbok Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    15
    Placed the order for a Vostro 1500 online on Friday. Later I called to upgrade to Vista Premium. The Dell CSR said he had to cancel the order and place it again with Vista Premium. He said that since it would change my deliver time, he would expedite the order, and upgrade shipping to next day (and I didn't even ask). I also told him I was worried about the LCD graininess and bleeding issues that were reported, and he said he would make sure I got a "good" LCD.

    Well... my Vostro shipped today!!!! (Monday). That's 3 days from ordering to shipping. Now I am worried they simply reboxed a return and sent it to me. Should I be worried???
     
  2. jbjarko

    jbjarko Notebook Geek

    Reputations:
    18
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    15
    Mine shipped really quickly as well. I too got upgraded, and have heard that it doesn't really happen, although the shipping is fast(meaning it isn't upgraded to next day via DHL). The CSR's have no control over what LCD you get.
     
  3. brianj320

    brianj320 Notebook Evangelist

    Reputations:
    18
    Messages:
    387
    Likes Received:
    0
    Trophy Points:
    30
    that quick of a turn-around unfortunately sounds like you may be receiving a returned item or an item that had been built and cancelled before it shipped from Dell. needless to say, do not pass judgment on the laptop until you have it in front of you and have seen it for yourself if it meets your expectations.
     
  4. mordeth

    mordeth Notebook Evangelist

    Reputations:
    14
    Messages:
    434
    Likes Received:
    0
    Trophy Points:
    30
    LOL....do you think he is actually going to the factory to pick out a nice, fresh, shiny screen for ya?
    also they give the next day shipping to pretty much anyone that calls them just to make you happy and keep the customers hoping for the best. business is business