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    Unable to view Dell Outlet inventory

    Discussion in 'Dell' started by Stevoreno, Apr 18, 2009.

  1. Stevoreno

    Stevoreno Notebook Consultant

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    I tried last night and early this morning to view the inventory on Dell's Small Biz website but I kept receiving an error message. Has anyone else tried to check out the inventory on any of Dell's outlet sites last night or this morning and like myself couldn't get through? Is Dell having problems with the outlet section of their website?
     
    Stevoreno, Apr 18, 2009
    #1
  2. Cap

    Cap Notebook Consultant

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    I just tried and got an error page.
     
    Cap, Apr 18, 2009
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  3. Mastershroom

    Mastershroom wat

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    I can't view anything on the Outlet either. I can get to the main Outlet page and select a category, but it won't get to an actual list of items.
     
    Mastershroom, Apr 18, 2009
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  4. nomoredell

    nomoredell Notebook Deity

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    dell outlet started having technical dificulty since friday afternoon.
    its not even loading page atm.
    we can expect a huge pile of listings of dell xps 1640 and studio xps 13
    showed up on outlet once its back.
     
    nomoredell, Apr 18, 2009
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  5. Stevoreno

    Stevoreno Notebook Consultant

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    Thanks to everyone who posted. I'm in the market for a "previously ordered new" Vostro 220MT desktop from Dell's Small Biz Outlet Store and I knew I would get a much faster response if I posted my question here than over at Desktop Review.com because there's not much action over there on that board. I'd probably get a response in about a week if I did post my question over there but again thanks to everyone who posted here.
     
    Stevoreno, Apr 18, 2009
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  6. Greg

    Greg Notebook Nobel Laureate

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    It is back up, just FYI.
     
    Greg, Apr 19, 2009
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  7. Stevoreno

    Stevoreno Notebook Consultant

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    Good, I'll go check. Did anyone at Dell say why it was down for so long?
     
    Stevoreno, Apr 19, 2009
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  8. Lionel Menchaca

    Lionel Menchaca Company Representative

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    Stevoreno: Our teams corrected the technical issues that recently affected the DellOutlet sites in the United States and the U.K.

    The U.S. technical issue was corrected around midnight Central Time last night. The U.K. site was corrected soon after that.

    I apologize for any inconvenience this has caused.

    Thanks,
    LionelatDell
     
    Lionel Menchaca, Apr 19, 2009
    #8
  9. Cin'

    Cin' Anathema

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    The forum users here were glad to see it up and running again, a very good thing! ;)

    Cin ;) :)
     
    Cin', Apr 19, 2009
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  10. Stevoreno

    Stevoreno Notebook Consultant

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    I spoke to a tech support rep in India yesterday afternoon who told me he couldn't do anything about it, I didn't expect him to but I did tell him nobody worked the phones in sales at Dell's Small Business unit on the weekends so I couldn't get an answer from them, he told me to call the Home Office unit, I didn't bother calling them but I definitely thought it was strange when that search engine on Dell's Small Business Outlet Store went down because I've been checking it everyday looking at the Vostro 220 MT inventory, " previously ordered new" units. I don't know why someone at Dell just didn't put a message on the website telling users that the Outlet Store was experiencing some technical problems rather than users like me receiving that weird error message with no way to call Dell to inquire about what was going on with the website.
     
    Stevoreno, Apr 20, 2009
    #10