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    Upgrade from Vista Basic to Premium on Vostro 1400 order ALREADY SHIPPED

    Discussion in 'Dell' started by ja12345, Aug 19, 2007.

  1. ja12345

    ja12345 Newbie

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    So I have seen that it's possible to get Dell to upgrade from Vista Basic to Premium on my Vostro 1400 order. I called to get them to do so, but after being on hold for a long time, I had to hang up and do other things. I waited a day or two, and was going to call on Monday. All of the sudden this morning I get an e-mail that my computer has shipped!

    Any chance of getting them to upgrade me after the fact?

    What are my options here folks?
     
    ja12345, Aug 19, 2007
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  2. Lithus

    Lithus NBR Janitor

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    If it's shipped, not likely. Make sure you don't activate Vista, and you can argue it over the phone with Dell, though I'm pretty sure they'll charge you a fee for Vista Premium, not whole retail, but maybe more than just the difference in price, and also make you pay shipping.
     
    Lithus, Aug 19, 2007
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  3. jhomara

    jhomara Notebook Consultant

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    Annoy them. A lot. Talk to managers. Once you receive it though, you're probably on the hook. You just need to hope to get lucky.
     
    jhomara, Aug 19, 2007
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  4. nizzy1115

    nizzy1115 Notebook Prophet

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    dell charges about 100 for vista buisness. you can get on your own vista home premium from newegg for about the same
     
    nizzy1115, Aug 19, 2007
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  5. caveman017

    caveman017 Notebook Consultant

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    Order the recovery DVD. Many people have been getting Premium for free
     
    caveman017, Aug 19, 2007
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  6. ja12345

    ja12345 Newbie

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    Specifically who do I call to order the recovery disk? Is it worth calling now, or should I wait until I recieve the unit (i.e., will they see in their system that I haven't recieved it yet, and that there's no way to know if I recieved the recovery disk or not).

    Thanks.
     
    ja12345, Aug 19, 2007
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  7. caveman017

    caveman017 Notebook Consultant

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    I sent an email before it shipped
     
    caveman017, Aug 19, 2007
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  8. ja12345

    ja12345 Newbie

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    To whom/what address?
     
    ja12345, Aug 19, 2007
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