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    Upgrade to Dell Complete Care (3yr at home+accidental)

    Discussion in 'Dell' started by devsk, Jul 20, 2007.

  1. devsk

    devsk Notebook Evangelist

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    I have 3yr at home service and warranty. Do you know:

    1. How long do I have from the day of the shipping to upgrade my warranty?
    2. How much should it cost?

    Thanks a bunch!
     
    devsk, Jul 20, 2007
    #1
  2. HCW

    HCW Notebook Deity

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    From the ship date you have 30 days to add it . It can cost from $0 to over $350
     
    HCW, Jul 20, 2007
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  3. tiger1234

    tiger1234 Notebook Geek

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    Does anybody have a number to call to add the accidental damage to an order in place? I called the order modification but was told that they have to cancel the order to add that.

    Or, is it better to wait till I get the laptop? Is it pretty easy to do it after I receive the laptop?
     
    tiger1234, Jul 20, 2007
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  4. blahdude84

    blahdude84 Notebook Deity

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    If its the m1330... then you should wait :).
     
    blahdude84, Jul 20, 2007
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  5. tiger1234

    tiger1234 Notebook Geek

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    It is the m1330, but why wait?
     
    tiger1234, Jul 20, 2007
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  6. blahdude84

    blahdude84 Notebook Deity

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    You risk of going back in line... the m1330 line is already long enough!!! If you don't mind the wait... you can add it I guess.
     
    blahdude84, Jul 20, 2007
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  7. tiger1234

    tiger1234 Notebook Geek

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    Yeah, thats a thought. Though, it wouldn't make sense for Dell to send me back in line for what is essentially a piece of paper, but it is Dell so anything is possible.
     
    tiger1234, Jul 20, 2007
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  8. monkhi

    monkhi Notebook Geek

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    When I made my initial order 6/29/07 it only had one year warranty. I called back on 7/2/7 to add 3 year Completecare. They had to cancel and reorder my system, it was only $67 for 3 year Completecare. They also gave me the option to add it later. Which was $198 for 3 year Completecare, the reason for the $67 was that it was a point of sale warranty instead of warranty added to an existing system. So I ended up canceling and reordering with 3year Completecare.
     
    monkhi, Jul 20, 2007
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  9. devsk

    devsk Notebook Evangelist

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    So, its going to be expensive if I add it now? Are dell notebooks covered under 30-day satisfaction guarantee i.e. I can return it for full refund with return shipping paid by Dell? I might return and re-order if it is going to be a cheaper deal. I have plenty of patience and there is enough computing power in the house already... :)
     
    devsk, Jul 20, 2007
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  10. Les

    Les Not associated with NotebookReview in any way

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    Yes they are covered under The Total Satisfaction Guarantee.

    Also, wait until you receive the system and call for the upgrade right away. You will be ably to bargain them down a bit.
     
    Les, Jul 20, 2007
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  11. tiger1234

    tiger1234 Notebook Geek

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    Flamenco, what do you mean by bargain down a bit? Can you clarify if you mean upgrading the warranty? If yes, then do you threaten to return or what do you do?
     
    tiger1234, Jul 20, 2007
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  12. HCW

    HCW Notebook Deity

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    You shouldn't any trouble going from 3 year CC to 4 year for free.
     
    HCW, Jul 20, 2007
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