Upgrading an E1505, Whats allowed in the warranty

What can you upgrade on an E1505 that wont void the warranty? Im sure the Memory and Hard Drive are allowed, but what about adding in a new wireless card or the bluetooth module?

 

I can't find anyone real information on the net about it. But I would think that those should be user upgradable. But that is just me.

 

id say its safe to assume a processor and a GPU upgrade will defenately void the warranty

 

Yes...that will void the warranty.

 

all user upgradeable

 

Thanks Drumfu, that is what I thought, just couldn't find a copy of the Dell warranty information here.

 

Can you be a bit more specific? These procedures are clearly explained in the service manual. If they did not want people doing this, why would they make the service manual freely available? Is there a sticker or tamper evident seal that must be broken to get at the CPU or GPU?

 

No, but if you ordered say a 2.0Ghz processor and they come to fix your computer and you have a 2.16Ghz processor, they will know that you upgraded and your warranty is voided.

Same thing as the video card. In most cases you have to mod the colling and voltages as well as the northbridge.

These void the warranty because they are alot more in depth than say a ram upgrade. With a CPU you have to disassemble the whole PC, which could cause problems itself, then remove the old stuff...and put the new Proc in and add the heatsink again and thermal paste, which requires alot more precision than most people deal with.

Also, those are the 2 most expensive parts on the laptop, and if people tried it themselves and messed it up while covered under the warranty, Dell would be paying out loads of money.

Well they have the service manuals for techs, also for people that say aren't under warranty anymore, that is my guess at least.

Hope this helps.

 

Doesn't the e1505 come with a printed warranty? Perhaps an e1505 owner can explain what the warranty says.

 

These are good reasons, but what I am looking for is a definitive statement from Dell that says "If you do X, your warranty is void". Is this verbiage contained within the text of the warranty, or displayed somewhere on Dell's website? I've broken down at least a dozen Dell laptops in the past while performing upgrades/repairs, but these machines have always been older and out of warranty, so the topic of voiding a warranty never came to mind.

At this point in time, however, I am considering the purchase of a new Dell laptop (e1705). I will undoubtedly spend a lot of time "inside" the laptop during the course of its life. I want to know EXACTLY what I can and cannot do. To be safe, though, I would want to abide by the restraints given by Dell during the course of my warranty. What I would like to see is Dell's stance on the matter, and more precisely, the exact text that Dell uses to describe actions that void the warranty.

 

Here is the link to warranty information.

http://www.dell.com/content/topics/global.aspx/policy/en/policy?c=us&l=en&s=gen&~section=010

That is Dell's "official" statement on the matter. I think the ones included with the computers are the same thing.

 

I heard that OC your GPU voids your warranty. How do they know that you have OC your GPU if you reset it to its stock values?

 

That is a sticky situation, they can't Unless you leave it that way.

 

So if i put in non dell ram to upgrade my computer, it will voild my warrenty ...Oh well...i guess i can always remove the dimm when i service my laptop

 

Well...it will and won't. The warranty says that it will not cover damage caused by 3rd party items. So if the RAM or installation didn't cause the problem, then it is not your fault.

 

I feel uneasy about the vagueness of their statement. There is nothing in the statement that expressly forbids the replacement of the CPU or GPU. They do state that if such a "service" were to cause a malfunction then the laptop would not be covered by warranty, but it does not say that such a "service" would render the warranty instantly void.

For example. Let's suppose I upgrate my T2300 processor to a T2600 processor 6 months after I buy the laptop. At 11 months, the on-board audio circuit (or LCD, or DVD drive) fails. Obviously, the replacement of the CPU did not cause the failure of the other component.

If I read the warranty statement correctly, my laptop is still under warranty.

Am I reading this correctly?

 

If you really want warranty clarification, contact Dell in writing, explain exactly what you want to do, and request a written statement explaining how your actions will effect your warranty. That way you are completely covered.