The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Urgent.Need advices on how to prove DPC latencies

    Discussion in 'Dell' started by horus22, Jul 4, 2009.

  1. horus22

    horus22 Notebook Guru

    Reputations:
    0
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    Hi,

    I have a Studio laptop. I had some issues with FLstudio+ASIO drivers, constant clicks/pops(the ASIO "overload" indicator blinks at each click/pop), no matter what latency I would have set. The smaller the latency the more clicks/pops per minute I had. All of this happened while using the standard Vista driver for the soundcard(used it because it sounds better, and the internal speakers have a higher max volume).
    I started arguing with the salesmanager about this problem, and I was asked to come and prove it.

    Today I've reinstalled Dell's audio drivers for the soundcard, and now the clicks/pops have a much smaller intensity, untrained people wouldn't notice them, especially if the music passage is complex. But I do notice them.

    Now I need your help to suggest me some software that would prove better that the laptop has issues with realtime audio/video streams. I need to have a strong case in order to convince them.(I'm asking it because at the moment I'm not using heavy software, but, in the future, I couldn't afford it not work)

    My DPC latency looks like this:
    Occasionally I get some red bars, too.
     

    Attached Files:

  2. Mackievlzpro

    Mackievlzpro Notebook Geek

    Reputations:
    1
    Messages:
    96
    Likes Received:
    0
    Trophy Points:
    15
    Yours actually looks pretty good, do you have a Studio 15? Before the A09 BIOS was released, There would be a large (4000+) spike every 3-4 seconds caused by ACPI.
     
  3. Mastershroom

    Mastershroom wat

    Reputations:
    3,833
    Messages:
    8,209
    Likes Received:
    16
    Trophy Points:
    206
    My Studio 1535 has ridiculous DPC latency, with red spikes every 4 seconds well over 4,000μs. This is with the latest BIOS, which is only A06 since Dell apparently cut off support for the 1535 in December of last year, when they replaced it with the 1537. Ah well. It was nice to get two months of support out of it.

    Hopefully my 1555 will do better. I don't see why the DPC Latency tool wouldn't be considered proof...I mean, that is the software's purpose.
     
  4. horus22

    horus22 Notebook Guru

    Reputations:
    0
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    It is better, indeed. The previous BIOS was a complete disaster, I couldn't even play FLAC files without hearing pops/clicks.
    The latest one is better, but still not good enough, with the VISTA audio drivers(which sound better) I get constant clicks/pops when using low latency software(FLstudio+ASIO/foobar+ASIO+Izotope/etc). Yesterday, I've decided to reinstall Dell's audio drivers, and I still can hear the clicks/pops in FLstudio+ASIO, even tough their volume is lower. The problem is that an untrained person would not notice them very clear.
    And, as I said, I was asked to come and prove my problems in order to switch to a better laptop.
     
  5. Mastershroom

    Mastershroom wat

    Reputations:
    3,833
    Messages:
    8,209
    Likes Received:
    16
    Trophy Points:
    206
    Show them the screenshot from the DPC latency tool, or even better, run it directly in front of them. You can also try experimenting with the waveform display in Audacity or something similar, so that you can visualize these clicks and pops.
     
  6. horus22

    horus22 Notebook Guru

    Reputations:
    0
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    I need something less abstract, an intensive audio/video software, so that they can hear/see the DPC Latency issues.
     
  7. flipfire

    flipfire Moderately Boss

    Reputations:
    6,156
    Messages:
    11,214
    Likes Received:
    68
    Trophy Points:
    466
  8. horus22

    horus22 Notebook Guru

    Reputations:
    0
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    What should I read there?
    I remember fast reading that topic a while ago, and there wasn't a proper solution.
    I've tried many things, as I stated here:
    http://forum.notebookreview.com/showpost.php?p=5033935&postcount=42

    There is an interesting image in the topic you suggested, I'll repost it here.
    Samsung Q310.


    Please help with suggestions on how to prove the DPC issues.
    I can't afford to have problems with them in the future.
    I need to convince them to upgrade to a better laptop.
     

    Attached Files:

    • dpc.jpg
      dpc.jpg
      File size:
      130.5 KB
      Views:
      137