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    VIDEO_TDR_ERROR

    Discussion in 'Dell' started by Quornroast, Nov 28, 2018.

  1. Quornroast

    Quornroast Newbie

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    Hi,
    I can't seem to rid my computer of this video playback error. It started soon after some system updates and driver updates. I run the WhoCrashed app after each restart and it displays the same info. I've followed all links and tried every fix I've read. When it started, it was affecting YouTube playback AND VLC player, but now only seems to crash the system when using a video player.

    Perhaps it's NOT the AMD driver? Or it's in conflict with something else? I have completely wiped AMD off my system and reinstalled and the error remains!
    System restore has somehow been wiped too, so that's not an option :(

    Here's what WhoCrashed says:

    Computer name: Dell M6800
    Windows version: Windows 10 , 10.0, build: 17134
    Windows dir: C:\WINDOWS
    Hardware: Precision M6800, Dell Inc., 0XD1M5
    CPU: GenuineIntel Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 17115987968 bytes total

    On Wed 11/28/2018 10:28:58 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\112818-44468-01.dmp
    This was probably caused by the following module: atikmpag.sys (0xFFFFF80856CA0578)
    Bugcheck code: 0x116 (0xFFFFB7054BA5F010, 0xFFFFF80856CA0578, 0x0, 0xD)
    Error: VIDEO_TDR_ERROR
    file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0335517.inf_amd64_41130323c4f5b304\B335523\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
     
    Quornroast, Nov 28, 2018
    #1