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    Very unhappy :(

    Discussion in 'Dell' started by Gamerzlife, Jun 6, 2006.

  1. Gamerzlife

    Gamerzlife Notebook Consultant

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    Recieved notebook and screen appears to be crack on inside and wont work.................... :( the 1705
     
    Gamerzlife, Jun 6, 2006
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  2. Gamerzlife

    Gamerzlife Notebook Consultant

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    Called and i was told they will replace the system for me, it will be made and sent out in a week.....
     
    Gamerzlife, Jun 6, 2006
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  3. Jeez

    Jeez Notebook Enthusiast

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    how is that handled do you have send in the damage laptop in first and then they ship you a brand newone. Do they cover S&H cost?
     
    Jeez, Jun 6, 2006
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  4. Gamerzlife

    Gamerzlife Notebook Consultant

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    They will ship out new system (next day service free).............. Then I will call in the number inside and they will come pick up the defective system....p.s. should i keep the deffective system(what can they do to me if I dont return it) ?? I am going to return it by the way, I am an law abiding citizen just curious....
     
    Gamerzlife, Jun 6, 2006
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  5. Jeez

    Jeez Notebook Enthusiast

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    they do have your credit card # :)
     
    Jeez, Jun 6, 2006
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  6. Amber

    Amber Notebook Prophet NBR Reviewer

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    Exactly. You will be charged for both systems. Dell can be nice sometimes like allowing you to keep your defective system while a new one is sent, but don't expect them to give systems away.
     
    Amber, Jun 6, 2006
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  7. Gamerzlife

    Gamerzlife Notebook Consultant

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    Well its a debit card....not credit :) But I dont want a notebook with a damaged monitor anyway....
     
    Gamerzlife, Jun 6, 2006
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  8. stupid_nut

    stupid_nut Notebook Consultant

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    You just got it, they will replace it no problem.
     
    stupid_nut, Jun 6, 2006
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  9. NOSintake

    NOSintake Notebook Evangelist NBR Reviewer

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    well, u could replace the parts if needed from the old laptop. say your new one has messed up RAM, but the old one didnt. then i suppose you could replace it, and be ok...but dont take my word on that
     
    NOSintake, Jun 7, 2006
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  10. gridtalker

    gridtalker Notebook Virtuoso

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    that sucks call them
     
    gridtalker, Jun 7, 2006
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  11. nickster87

    nickster87 Notebook Consultant

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    Sorry about your mishap! At least Dell is sending you a new one! :)
     
    nickster87, Jun 7, 2006
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