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    Vostrh warranty support while traveling internationally?

    Discussion in 'Dell' started by MagicMan, Jul 11, 2007.

  1. MagicMan

    MagicMan Notebook Enthusiast

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    Other Dell laptops seem to be covered when you travel internationally but only if you have the three year warranty and next-day on site.

    The Vostros are so new that they aren't mentioned on the international service pages of Dell.

    I tried calling, but got stuck with some guy in sales who knew almost nothing, and then disconnected me when he went to check something (he told me all I needed was on-site, and not the three year...I asked him if there was a way to email this to me, and then the disconnect.)

    Does anyone know for sure?

    Is there anyway to get an official answer from Dell in writing? I tried contacting them using a form on their website. I was appalled when they sent back an email saying they were not going to answer my question...here's what I got:

    Ummm...hello Dell? If you weren't going to answer my question automatically, you should have used JavaScript to tell me this ahead of time.

    Okay...I'm done venting. :rolleyes:
     
    MagicMan, Jul 11, 2007
    #1