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    Vostro 1500 freezes

    Discussion in 'Dell' started by mcaj007, Aug 12, 2007.

  1. mcaj007

    mcaj007 Notebook Consultant

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    I was happy with the 1500 until last night when I was watching a video online, it freezed! :eek: Laptops freezing is quite a rare site. I first thought it might be the online DivX player problem, but it happened thrice.
    On all three occasions, I had to *force shut* the laptop down. It was so busy that ctrl+alt+delete didn't even pull up the task manager. It just wouldn't respond. Even the audio got stuck and the whole thing just got very annoying.

    So, to confirm the 1500 was at fault, I played the same video on my sister's 1400. And, it worked absolutely fine!

    I'm strongly considering returning it. But, that means I'll have to order a new one. What do you guys think?

    System
    -------
    Vostro 1500 (T5470, 1.6GHz)
    1GB ram
    Windows XP Pro (fresh install, no startup apps or anti-virus or bloatware)
     
    mcaj007, Aug 12, 2007
    #1
  2. Waveblade

    Waveblade Notebook Deity

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    Sending it to Dell won't get it fixed. They'll just send you a new one. You're within the 30 days so yeah :)
     
    Waveblade, Aug 12, 2007
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  3. f4ding

    f4ding Laptop Owner

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    But how do you know it's the hardwdare, and not the freshly installed XP that you probably installed it yourself? If it's the software, isn't better if you fix it yourself, since the machine won't be going away for a long time as opposed to if you send it to Dell.
     
    f4ding, Aug 13, 2007
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  4. Tobi1982

    Tobi1982 Notebook Consultant

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    Hi,

    I'd also say it's pretty sure a software issue. Which browser do you use? IE7? I also had a few strange crashes which I'd attribute to the IE.

    I never used the DivX player. Perhaps you try with another mediaplayer.

    Greets
     
    Tobi1982, Aug 13, 2007
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  5. manzi

    manzi Notebook Evangelist

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    Yh i too have problems in IE7 with DIVX player yet when i try in Firefox it plays flawlessly.
     
    manzi, Aug 13, 2007
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  6. jimmy_simms

    jimmy_simms Notebook Consultant

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    Does not sound like hardware, sounds like a software issue. And returning it to Dell for most likely a software issue, and one you probably caused yourself by you installing of XP from fresh and most likely do not have the correct codecs or drivers. Well............ You need another option for your poll. Try a few simple things to fix it yourself!
     
    jimmy_simms, Aug 13, 2007
    #6