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    WWI automated system gone strange.

    Discussion in 'Dell' started by BertieW, Mar 21, 2008.

  1. BertieW

    BertieW Notebook Consultant

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    I called their customer service number about 10 minutes ago to change my delivery date. Input my order number, pressed 1 to book or change delivery date and the auto-voice says "Our offices are now closed. Please call back during business hours of 9:00AM and 5:30PM" I'd like to draw everyone's attention to the fact that it's currently 1:30PM in the U.K.

    What the heck? What time zone are they on? And I thought their delivery date stuff was automated. Why would I need to speak to a representative at all?

    Thanks in advance for any insight!
     
    BertieW, Mar 21, 2008
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  2. BertieW

    BertieW Notebook Consultant

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    Oops. Forgot about Good Friday!
     
    BertieW, Mar 21, 2008
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  3. Gimli000

    Gimli000 Notebook Enthusiast

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    LOL! I always forget too and then wander the streets looking for an open shop, hungry and disoriented.
     
    Gimli000, Mar 21, 2008
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