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    Wait time until Order Conformation

    Discussion in 'Dell' started by H3lix, Aug 3, 2007.

  1. H3lix

    H3lix Notebook Enthusiast

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    I ordered my XPS 1330 on the UK Dell website on the 31st July mainly due to the 5 week lag warning having been taken off the site at the time (its back now) and a 10% coupon expiring.

    However since then I havent got any e-mail reply confirming my order. Is this normal for such a long time (in my experience of Internet buying) between sending an order and gettng a reply with Dell?

    Should I contact Dell to see what has happened and also should I ask them to lower the price seeing as they have dropped their prices and I haven't got a conformation yet.

    Thanks.
     
    H3lix, Aug 3, 2007
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  2. F355

    F355 Notebook Geek

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    I have ordered 3 times from Dell and it normally takes around 2 hours from order to getting confirmation and an invoice. I would definitely phone cs and find out what has happened.
     
    F355, Aug 3, 2007
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