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    Walsh Western Order Status

    Discussion in 'Dell' started by Ragrappy99, Nov 25, 2009.

  1. Ragrappy99

    Ragrappy99 Newbie

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    I ordered a custom Studio 15 from Dell last Friday. It reached the "Shipped" status by Monday. The order status on the Walsh Western site. It looks kinda something like this:

    Date. Time. Location Activity
    23/11/09. 13:30. China. DEPARTED MANU. FACILITY
    23/11/09. 05:30. PENDING

    Just wondering, how long does it take for the next stage / status update. I'm so impatient and want to know how long it takes on average for delivery. I'm in the UK.

    Also, I've heard some negative things about Walsh Western and the quality of their service... Any reassurance on this?
     
    Ragrappy99, Nov 25, 2009
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  2. kmw

    kmw Newbie

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    I'm waiting for a Studio XPS 13, and my status is:

    21/11/09 - 16:30 - CHINA - DEPARTED MANU.FACILITY
    21/11/09 - 08:31 - PENDING

    It also says: "Your order is in transit and will be delivered within the next 4 days. A scheduled delivery date will be available on this page in the next 24 hours"

    Dell gave me an estimated delivery date of 24th Nov.
     
    kmw, Nov 25, 2009
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  3. Ragrappy99

    Ragrappy99 Newbie

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    My tracking page also says that. Dell gave me a delivery date of 3/12/09...
     
    Ragrappy99, Nov 25, 2009
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  4. jamief00

    jamief00 Notebook Enthusiast

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    Mine says exactly the same!

    23/11/09 16:30 CHINA DEPARTED MANU.FACILITY
    23/11/09 08:30 PENDING.
     
    jamief00, Nov 26, 2009
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  5. jamief00

    jamief00 Notebook Enthusiast

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    Well, its now changed to CALL LOCK OUT, so I should be getting an automated call today or tomorrow to arrange delivery :)
     
    jamief00, Nov 26, 2009
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  6. Ragrappy99

    Ragrappy99 Newbie

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    Mine has changed. Apparently we missed the call, so now it says "postcard sent to customer". Will this delay my delivery? Should I call them?
     
    Ragrappy99, Nov 26, 2009
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  7. Ollie222

    Ollie222 Notebook Consultant

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    Mine shipped on the same day and times as you and I got a phone call this morning and I've have arranged for delivery tomorrow morning.
     
    Ollie222, Nov 26, 2009
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  8. Ragrappy99

    Ragrappy99 Newbie

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    I called up and, through an automated line, got told the nearest date for delivery was Monday.

    I. Can't. Wait. That. Long!!!!! ;-;
     
    Ragrappy99, Nov 26, 2009
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  9. kmw

    kmw Newbie

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    I've just contacted them and they said they haven't received the package yet. :confused:
     
    kmw, Nov 26, 2009
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  10. Ragrappy99

    Ragrappy99 Newbie

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    Mine now says "order dispatched from hub".

    Is this the last stage? Might I get it tommorow even though the scheduled delivery date is Monday?
     
    Ragrappy99, Nov 27, 2009
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  11. own3d

    own3d Notebook Evangelist

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    Im sorry I can't add much to this discussion but I love the feeling of impatience - I remember when I refreshed my order status every 2 minutes in hope of an update ;)
     
    own3d, Dec 7, 2009
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  12. liam.

    liam. Newbie

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    04/01/10 14:15 CHINA DEPARTED MANU.FACILITY
    04/01/10 06:15 PENDING.


    It has been like that for 2 days :( HURRY UP.

    Does anyone know why it hasnt been shipped yet?
     
    liam., Jan 6, 2010
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  13. Bidermaier

    Bidermaier Newbie

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    Hi guys. Im new in the forum. I actually found you googling the carrier tracking log to see if I was the only one. Of course I wasn't

    Its been a week since my laptop "shipped"

    08/01/10 22:30 CHINA DEPARTED MANU.FACILITY
    08/01/10 15:29 WWI - HINCKLEY FIRST BOX SCANNED INTO HUB.
    08/01/10 14:30 PENDING.

    I just wanted to share the feelings with you guys.
    My last branded computer was an new iMac bought from Apple and it was a much much better experience.
    Had I know this I would probably had bought a vanilla version of the laptop, with no upgrades. I feel Dell has hidden the truth in their benefit.
    I cant see myself buying from their shop again.
     
    Bidermaier, Jan 15, 2010
    #13