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    Warranty and exchange question

    Discussion in 'Dell' started by fred2028, Jul 7, 2010.

  1. fred2028

    fred2028 Sexy member

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    Dell initiated a replacement for me 3 weeks ago. It still hasn't been processed to Order status. My warranty runs out in 1 week. Do you think Dell will continue with the replacement if my warranty is finished, even though it was started well before the end of my warranty?
     
    fred2028, Jul 7, 2010
    #1
  2. bc2946088

    bc2946088 Notebook Consultant

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    I would almost guarantee that they would.

    I can't see how they would explain them not taking care of it if was on their delay. I've driven a car in for warranty at 35,995 miles out of a 36,000 mile warranty (true story). In any case, it would be similar to them testing the car by driving it around and putting it over 36,000 and then denying the warranty repair.
     
    bc2946088, Jul 7, 2010
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  3. jason1214

    jason1214 Notebook Evangelist

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    Yes. You will get the replacement because it was initiated before the warranty expired.

    One thing that you should be aware of, the replacement system will have a 90 day warranty in and of itself from the date it is shipped to you regardless of your original warranty being expired.
     
    jason1214, Jul 7, 2010
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  4. fred2028

    fred2028 Sexy member

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    OK thanks guys! I didn't know about the 90-day warranty.
     
    fred2028, Jul 7, 2010
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