The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Warranty: System exchange?

    Discussion in 'Dell' started by garsh0p, Jul 25, 2007.

  1. garsh0p

    garsh0p Notebook Guru

    Reputations:
    0
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    15
    so i received a DOA display on my 1420, and a dell tech guy came early this morning to replace it. replacing the LCD didn't fix it however, so they're going to send me a new system.

    has anyone had to do a system exchange? how long does it take usually? the guy told me 3 to 5 business days, but that seems way too fast to build a new system and to ship it to me.
     
    garsh0p, Jul 25, 2007
    #1
  2. einhander

    einhander Notebook Deity

    Reputations:
    31
    Messages:
    818
    Likes Received:
    1
    Trophy Points:
    31
    probably the same time it took to get your customized laptop. unless you dont want it customize.
     
    einhander, Jul 25, 2007
    #2
  3. Les

    Les Not associated with NotebookReview in any way

    Reputations:
    4,706
    Messages:
    5,391
    Likes Received:
    1
    Trophy Points:
    0
    Replacement systems are considered first priority and bumped ahead of all orders.
     
    Les, Jul 25, 2007
    #3
  4. garsh0p

    garsh0p Notebook Guru

    Reputations:
    0
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    15
    is that really true? i sure hope so... haha.
     
    garsh0p, Jul 25, 2007
    #4