Was this a good deal? [Regarding delayed shipping]

I ordered the 1520 on July 8th. It gave me an estimated ship date of today. I've been calling the dell automated order status number every day to get updates. On Wednesday, it was in the build stage. Thursday the testing stage. Today the boxing stage. And then as I get off of work, I get a text message saying that Dell called and that my order has been delayed until the 27th. I hop on the dell customer service chat and the guy tells me that the phone service was wrong and that it's scheduled to be shipped on the 27th. I asked why the phone service would tell me that it was built, tested, and ready to be shipped out if it wasn't and he couldn't tell me why. Neither could his manager. So when it came to offering me compensation for my troubles, he offered me a Dell All-In-One Printer 926. I looked it up and asked for a Dell All-In-One Printer 946 and a faster shipping for my laptop instead. They accepted that offer and to get the printer I have to email him when I receive my laptop. The printer is on Dell's site for $99 and it looks pretty solid. Was this a good deal?

 

If you need a printer and dell gave it to you free then shure, free stuff rocks. As long as your happy with it along with the delayed shipping then yeah.

Mine is still in "build stage" and should be done the 25th i hope....

 

you should have said you don't want to order from them anymore, then they will give you something better, maybe even $$$ discounts

 

Well I do need the printer and it's a pretty damn good one from the looks of it. I'm not happy about the shipping date being pushed back but I like the idea of getting that printer.

 

I wonder if I should try getting some compensation...my order was supposed to ship today, but it was delayed until the 27th also.

 

If you're eloquent enough, you can probably act all apprehensive and demand some kind of compensation or otherwise you'll be leaving. If the deal they offer you isn't good enough, ask for their retention center, as Dell would rather keep your money as a consumer rather than to refund your money, so I think you can get creative in this regard, especially with a big company like Dell.

 

every1 is having horror stories to these notebooks, i ordered mine 7/14 & it shipped 7/20

 

faster shipping will not get your laptop to you any quicker

 

urgh, i ordered 7/6, before most people, and estimated ship is 8/6. Called dell to get the ship date moved to a sooner date, but no go.

 

WHAT?