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    Weird issue with my Dell Inspiron 7567

    Discussion in 'Dell' started by rajkumr, Jul 31, 2018.

  1. rajkumr

    rajkumr Notebook Enthusiast

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    So recently I have this weird issue on my laptop which is always on mains and whenever I open edge browser with around 25+ tabs or working on Photoshop with an heavy file, my system freezes, it doesn't crash or reboot, but freezes, mouse doesn't move, keyboard doesn't work, screen won't work. But when I unplug the AC adapter everthing will unfreeze and everything works normally and I plug the AC adapter back. It's fine for a few minutes and then it freezes again! nd I have to unplug and repeat the process again.

    This happens continuously till I close edge or Photoshop. I have all the drivers,windows and bios updated and this still happens. It aslo only happens on egde, not on Firefox or Vivaldi. Also happens when I'm working on autocad.

    My system is the i7 7700HQ with the 1050ti with 16gig ram.

    Any help or advice would be really great.

    Thanks in advance!
     
  2. alexhawker

    alexhawker Spent Gladiator

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    Don't use Edge?
     
  3. rajkumr

    rajkumr Notebook Enthusiast

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    Well, it not only edge! And that's the problem!
     
  4. alexhawker

    alexhawker Spent Gladiator

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    Are BIOS and drivers up to date?
     
  5. rajkumr

    rajkumr Notebook Enthusiast

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    Yes, all up to date.
     
  6. blackbery123

    blackbery123 Newbie

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    Thanks You ! :)