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    What Dell XPS M1330 Warranty Option did you go for?

    Discussion in 'Dell' started by bbasra, Jul 10, 2007.

  1. bbasra

    bbasra Notebook Evangelist

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    My Config is as follows.

    Dell Inspiron XPS 1330
    Intel Core™ 2 Duo T7500 Processor (2.2GHz,800MHz,4MB L2 cache)
    Colour Choice Tuxedo Black & 0.3 mega pixel Camera for White-LED Display
    LCD 13.3" UltraSharp™ WXGA (1280x800) White-LED Display (300 nits) with TrueLife™
    Microsoft Operating System Genuine Windows Vista™ Home Premium
    Memory 2048MB 667MHz Dual Channel DDR2 SDRAM [2x1024]
    Keyboard Internal Lightweight Keyboard - UK/Irish (QWERTY)
    Video Card nVidia® GeForce™ Go 8400M GS with 128MB GDDR3 dedicated graphics memory
    Hard Drive 200GB (7200RPM) SATA Hard Drive
    Optical Devices Fixed 8x DVD+/-RW Slim Slot Load Drive, including SW
    Wireless Networking Intel® Next-Gen Wireless-N Mini-card - European
    Standard Warranty Base Warranty - 1 Year XPS Premium Hardware Support (incl. Gaming and On-Site Support)
    Enhanced Service Packs Base Warranty - 1 Year XPS Premium Hardware Support (incl. Gaming and On-Site Support)
    Power Supply 65W AC Adapter
    Bluetooth Dell™ TrueMobile 355 internal Bluetooth Module - European
    Primary Battery Primary 6-cell Lithium-Ion Battery (56 WHr)
    Biometric Identification Biometric Fingerprint Reader

    I'm happy with my specification and price for £1110.00, however, i'm not sure i should have stuck with the Standard 1yrs XPS Base Warranty.

    Is it worth me

    1. Calling Dell back up and trying to get some extra deal sorted out for extra warranty
    or
    2. Wait to receive it and then return it see what Dell can do for me
    or
    3. Just leave it now

    TIA
     
  2. staffsMike

    staffsMike Notebook Evangelist

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    Call them back..it won't affect the build time as far as I know.. warranty is where they make a lot of their money remember so they should be happy to sell you more.

    I got 4 years. Why not eh.. just means without question you have a working laptop for the next 4 years.
     
  3. bbasra

    bbasra Notebook Evangelist

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    Am i not better of getting it first and say i want to return it and do it that way?
     
  4. MrDeeds

    MrDeeds Notebook Consultant

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    Extended warranties are such a waste of money. If you knew the amount of revenue retailers pull in on warranty sales you'd cringe.
     
  5. Nukey

    Nukey Notebook Consultant

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    Return what? You don't need to return the laptop to change the warranty. Just send your rep an email or call up the warranty department. If you do it before the machine ships you can be sure they won't try to up the price on you.
     
  6. Nukey

    Nukey Notebook Consultant

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    I would agree... for most things. But I definitely disagree with computers. I always get 3 year warranties on my computers (purchased 3 Year NBD-On Site w/ CompleteCare for my M1330). When you're dealing with computers there's a pretty good chance you'll end up cashing it in. Over three years there's a pretty good chance at least one part is going to need to be replaced, even something small. On my newest Dell desktop the video card died and I needed to have it replaced. Warranty instantly more than paid for itself. Now I wouldn't get CompleteCare on a desktop since it's pretty hard for an accident to happen.. but with a laptop that you're carrying around all day...
     
  7. blahdude84

    blahdude84 Notebook Deity

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    I pay about $7 / mo for insurance for my smart phone (I guess its like an extended warranty), and I'm glad that I'm paying for it. Right after I got my new $600 phone, I was playing golf and knocked the phone into the pond. Sadly, the phone went farther than the ball.

    That would've been an additional $600... would never live without it either!
     
  8. bbasra

    bbasra Notebook Evangelist

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    This is how much the Warranty options cost in the UK.

    2 Year XPS Premium Hardware Support [add £116.32 or £3/month1]

    3 Year XPS Premium Hardware Support [add £163.32 or £4/month1]

    4 Year XPS Premium Hardware Support [add £208.99 or £5/month1]

    I thinking of opting for the 4 Year, however, i am not paying £208.99 for it as i've just paid £1110 for the laptop.

    The maximum i'd pay is £100 extra as thats how much people have managed to get it for.

    I really don't want to return it too as they probably say fine due to demand at the moment. :-( so Dell will most likly rip me off now!

    I've email my sales guy. Hopefully he'll call me back.
     
  9. MartiCode

    MartiCode Notebook Enthusiast

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    I always take the extended warranty on my laptops, because I use them all day long and it's pretty certain something will go wrong the 2-3 years of ownership.

    In fact I've always ended up using the extended warranty.
     
  10. staffsMike

    staffsMike Notebook Evangelist

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    You can always extend the warranty before your original warranty runs out as far as I know.
     
  11. mrkuji

    mrkuji Notebook Geek

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    I would go for it.. I bought a toshiba equium m40x and just out of warranty some power failure.. found a co. to inspect for 30quid... they wanted £370+ to fix it.. so goodbye laptop.. such a shame as was a beaut... hence why I have haggled for 4 years warranty.. just peace of mind.. my old inspiron is still working years after I bought it... some stuff that is broken.. but I have dropped it from about 5foot onto concrete here and there.. so cant complain..
     
  12. rocketscientist

    rocketscientist Notebook Consultant

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    Long-term warranty means better resale value on eBay when you want to upgrade in a year.
     
  13. bbasra

    bbasra Notebook Evangelist

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    The sales guy called me back and said the prices are the same as the ones on the website (as above) and cannot offer it cheaper. :mad:

    Not much of a deal if i have to pay £208 on top of £1110 for warranty now.

    The sales guy even said to me before i ordered the m1330 it that i'm not going to return it. I bought a Insprion 640m last month and I was not happy with it. I called Dell for a refund however, Dell offered £69 back so i accepted, but in the end, i still did not like it and called Dell again to refund it again however, now i was outside my refund period and ended up selling it on ebay.

    What shall i do now? I knew i should have considered warranty during making the deal. :confused:

    he said if i want to cancel the order, say it now and not later as it will knock the sales target/perfromance really hard.

    My Jan 2002 Dell Inspiron 8100 is still working to this date and that had 1 year and i paid £2100 for it back then. Shall i just stick with it now?
     
  14. blahdude84

    blahdude84 Notebook Deity

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    um... what did he mean by this?
     
  15. bbasra

    bbasra Notebook Evangelist

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    He said if customers return item, it effects their sales targets/performance really hard for selling the wrong system.

    Maybe true or false.
     
  16. blahdude84

    blahdude84 Notebook Deity

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    ... for ONE system? ehhhhhhhhh....