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    What is a "like to like" replacement unit?

    Discussion in 'Dell' started by sonicfrequency, Aug 11, 2007.

  1. sonicfrequency

    sonicfrequency Notebook Consultant

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    After my issue with my palmrest on my laptop, I decided to get a replacement. I emailed Dell to ask if the replacement would be refurbished. Their response was "I would like to inform you that the replacement order will be a new like to like unit." Do you think they are sending me another new laptop? Im just a little antsy about it because I just paid for this one brand new and if they send me one with refurbished components, I might be a little angry :mad:

    Have a good one ladies n gents,
    sOnIc
     
    sonicfrequency, Aug 11, 2007
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  2. x_xeon_x

    x_xeon_x Notebook Geek

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    well its kind of hard to understand what they even said. but sure they should.
     
    x_xeon_x, Aug 11, 2007
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  3. sonicfrequency

    sonicfrequency Notebook Consultant

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    right......
     
    sonicfrequency, Aug 11, 2007
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  4. portable pest

    portable pest Notebook Consultant

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    the warranty manual says that they can/may send a refurbished unit...
     
    portable pest, Aug 11, 2007
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  5. derviskemal

    derviskemal Notebook Consultant

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    i doubt it would be refurbished, a new like to like should be a brand new laptop :)
     
    derviskemal, Aug 11, 2007
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  6. Les

    Les Not associated with NotebookReview in any way

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    The unit will be brand new because your system is a brand new unit. If it falls outside the first 30 days, it may then be a refurbished system but I know of others that have argued their way into new units.
     
    Les, Aug 11, 2007
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  7. sonicfrequency

    sonicfrequency Notebook Consultant

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    yeah i think its after the 21 days that theyll send a refurb. before the 21 days, a new one. I was right on 21 days when I called. I was thinking about living with my clicky palmrest... :rolleyes:
     
    sonicfrequency, Aug 11, 2007
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  8. sonicfrequency

    sonicfrequency Notebook Consultant

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    wish I had the money for the xps^
     
    sonicfrequency, Aug 11, 2007
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  9. x_xeon_x

    x_xeon_x Notebook Geek

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    I have an xps desktop, and boy that thing goes... save up money and you can really have some fun.
     
    x_xeon_x, Aug 11, 2007
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  10. meh_cd

    meh_cd Notebook Evangelist

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    Or you can build your own and save thousands.
     
    meh_cd, Aug 11, 2007
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  11. sonicfrequency

    sonicfrequency Notebook Consultant

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    Just converted my desktop to a hometheater/home server pc with media center 2005. Its kind of nice. i have a 2.8ghz, 9800 all in wonder, and a 160gb + 80gb drive for storage. Now I just wanted a good laptop for remote access etc.
     
    sonicfrequency, Aug 11, 2007
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  12. Administrator

    Administrator Administrator Super Moderator

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    Administrator, Aug 11, 2007
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  13. x_xeon_x

    x_xeon_x Notebook Geek

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    trust me, the case, motherboard and the mouse are the only things that are "stock" on it... all the rest I sold off and bought cheaper things with. Kinda like flipping a house.
     
    x_xeon_x, Aug 11, 2007
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  14. Iceman0124

    Iceman0124 More news from nowhere

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    And probably get at least a little better performance, usually more than a little.
     
    Iceman0124, Aug 11, 2007
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  15. az_blizard

    az_blizard Notebook Consultant

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    o god a little orange sticker!?!?! :p
     
    az_blizard, Aug 11, 2007
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  16. Iceman0124

    Iceman0124 More news from nowhere

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    The motherboard is usually the only real bottleneck in prebuilt systems like Dell/HP/gateway etc.
     
    Iceman0124, Aug 11, 2007
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